Excellent retrieval of lost data from a hard drive. I had tried a number of online tools without any success yet R3 recovered all of my lost data.
Posted on 16th May 2016 09:44:59 by Admin
My son damaged a USB flash that contained weeks of coursework. R3 were amazing from start to finish:-
Accurate quote, but asking for the details before confirming the quote. That was very competitive.
Professional communication throughout, and with confirmation of receipt even on a Saturday, recovery updates and dispatch of the data back to me. Invoicing and payment was easy also.
Thanks, Jason Dean
Posted on 16th May 2016 09:44:15 by Admin
The inevitable happened and a CF card failed when I was filming a wedding. 3 companies told me the card had not recorded any info and that the footage was not recoverable. Someone mentioned R3 Data and I thought I’d give it one last attempt.
The service was second to none. They sent a courier to collect my card (the other companies had never physically seen my card) they kept me up to date with the process throughout and managed to return all the corrupt files intact. To be able to tell the bride all has been saved was a feeling I’ll never forget and I’ll happily use R3 again (thought hopefully not to soon)
Posted on 5th May 2016 20:13:49 by Admin
I have been wanting to write this review for some time as I’ve been nothing but grateful for the work Andy, Martin and all the team completed for me. I was in a real pickle when a (seemingly innocuous) spillage on my laptop threatened to destroy several month’s music production work, vital to my career.
Andy’s calm and reassuring manner, coupled with the timely and professional operation carried out by R3 meant that nearly all my data was retrievable (to within an hour or so of the spillage). The team kept me apprised all the way through the process; collected and returned the hard disk to me with a minimum of fuss and suggested alternative means of backing up (I backup on a daily basis now to external hard drives and the cloud!!)
A 10/10 service, I’ll definitely be recommending R3 to any colleagues similarly finding themselves up a certain creek without a certain paddle!!
Posted on 7th Apr 2016 08:48:57 by Admin
Absolutely wonderful. Expensive but were able to recover everything from my hard drive. How much are all your family photos worth?? PRICELESS. So well worth every penny!!! Well done team you are a life saver. Thanks!!!!!!
Posted on 7th Apr 2016 08:47:03 by Admin
Joode W - Yell.com
I wanted to write a review and now I can. I was SO very pleased to get the information back that I had lost that I sent a ‘thank you’ card. Writing a review obviously gets to a larger audience.
I was very impressed with the service I got and the frequent phone calls and emails I got too.
I was informed at every stage of the process and the cost too. It was fairly expensive, but to get all my photographs back was wonderful and something I thought could not happen and worth every penny. Thank you R3 Data Recovery.
Posted on 5th Apr 2016 11:25:32 by Admin
Danny T - From Yell.com
R3 Data Recovery, from first enquiry phone-call with Will to returning my fully recovered HD data by courier, they were impeccable. They were really faultless. They recovered my data sooner than arranged, they kept me informed & updated at every stage. There was no hard sell, no nasty surprises, they told me the prices upfront and sent emails to confirm this. They honoured the original quoted price. They were just a joy to work with! I was so impressed!! I’ve already recommended them to a friend who has a damaged SD card.
I’m an extremely happy & relieved bunny right now. R3 Data solved a problem Apple was arbitrarily charging me around £2000 to sort and the high street recovery shops were clueless about. One high street data recovery shop claimed they could fix my hard-drive, kept it for 3 days, didn’t fix it then still charged me £105 to get my laptop back.
Seriously!! Try R3 data. I mean, they even send a courier to pick up you HD from where-ever you are.
Posted on 5th Apr 2016 11:23:28 by Admin
I lost my data after inadvertently deleting my hard drive instead of my wife’s micro SD card in her phone. This was late at night after putting in some serious hours so I can only assume I was over tired and not really thinking. I right clicked the drive I thought was my wife’s card, it asked if I wanted to format it, I said ok and renamed it. A few seconds passed and I took out the SD card put it in the phone and the photos were still there. It took me a few moments to realise what I had done. When I went to the drive that held ten years work there was nothing there and it was renamed.
I went drip white I could hardly breathe… My wife came in asking what was wrong I explained that I had deleted the hard drive and lost everything not just photos, contracts, books I wrote, manuals for my company, all the history of everything I had ever done.
I quickly Googled data recovery whilst my wife found my friend Jack Daniels, there were a few that came up some saying they were 24 hours, when I rang no answer. I came across R3 Data Recovery and they said they were 24 hours, I rang and a real person answered my call. The chap I spoke to calmed me down, asked what I had done and what I had done after. I had the insight to not try and do anything myself as well as do nothing else to the drive. He told me they have great success and a good track record. I explained to him that right now I had lost anything so any data recovery would be better than none.
I have now had the drive back for a week or so and I have not found any of the work that is missing. I have lost my honeymoon pictures, however I may have these on disc somewhere. I estimate the data recovery is about 85%-90% successful. I know there are things missing but it has allowed me to carry on seamlessly without any major issues. I have as of yet to have really missed something. There was a bit of a glitch with the lead that when I connected the drive to the computer it told me the drive had malfunctioned. They organised a pick up the next day and within three days I had a new lead and the data was there. I think all in all even with the lead issue the returned my data within the ten days they said.
I cannot recommend them highly enough. Do not go for anyone else nor attempt anything yourself just call these guys and leave it with them, They kept me very informed and have done a cracking job I am amazed… they exceeded my expectations, thankfully.
Thank you R3 Data Recovery
Posted on 14th Oct 2015 22:06:44 by Admin
Zennor Consultants Ltd
Excellent data recovery service. When our local IT man doubted anything could be saved on PC hard drive , R3 recovered over 95%. Also provided new external hard drive - and replaced when that developed a fault 6 months later.
Posted on 21st Jan 2015 11:58:31 by Admin
Funmilayo - Glasgow Caledonian University
I would like to say thank you to everyone at R3 Data Recovery for the recently concluded data recovery process for us.
Posted on 31st Oct 2014 14:36:20 by Admin
John M Spence - Sheffield Philharmonic Chorus
A boot drive failure followed by a restore failure in Windows backup (thank you Mr Gates) seriously compromised the Chorus’ planning for the forthcoming Mozart choral concert in Sheffield City Hall. Data recovery took just three days and my blood pressure returned to normal. Thanks again Andy
Posted on 31st Oct 2014 14:35:30 by Admin
Very personal service and got the job done at the end of the day which is the main thing for our client. Would certainly use again if the need arises.
Posted on 31st Oct 2014 14:34:18 by Admin
I am the Editor of a magazine and suffered a hard drive failure on the week before deadline. Andy from R3 took the matter seriously from the moment I rang and within a few hours the drive had been collected from my home, and was being worked on. Throughout the process I was informed almost hourly as to the progress, and reassured that most of the data could be recovered. Literally 36 hours later I had all of the data recovered and delivered to my office on a new hard drive. I have honestly never received better customer service. I would recommend anyone in this dire situation to ring R3. You will be in very safe hands.
Posted on 31st Oct 2014 14:33:41 by Admin
Exceptional job, good communication and got my job done professionally, answered my calls even at out of office hours. Would recommend to any company.
Posted on 31st Oct 2014 14:32:28 by Admin
They did a great job and were happy to explain the process to me in language I understood. I also got some extremely useful free advice about how to avoid this predicament in the future
Posted on 31st Oct 2014 14:31:42 by Admin
Really really pleased with the service I received, my broken memory stick containing important documents and photographs, was dealt with superbly. Quick, efficient, I was kept updated with the progress and received the salvaged information copied to a new memory stick in what was a very quick turnaround.
Posted on 31st Oct 2014 14:31:02 by Admin
NM from Yell.com
R3 Data Recovery were unbelievably fast in their response to our query and even faster when it came to actual work being completed. They came with quotation within minutes from sending an email and assured us that all the effort will be taken to meet our needs and deadline. They have recovered all sensitive survey data from an encrypted SSD disk over the weekend and have communicated thoroughly during the process. Their fast courier pick-up and drop-off assured that from Friday night panic we ended up with all data restored and delivered by Monday morning. Definitely recommended service and should we ever need this again (and let’s hope not) we know where to come.
Posted on 13th May 2014 09:10:13 by Admin
Simon from Nottingham
My HDD failed meaning losing over 4 years of data. I emailed R3 and within the hour got a positive reply. The data was recovered and a replacement drive delivered back a few days later. Throughout the process I was kept informed of the status and would be pleased to recommend. Thanks Andy and team.
Posted on 13th May 2014 09:07:04 by Admin
Recommendation of the highest order needs to go to R3 Data recovery company and specially to Andy Butler that have gone over and beyond the call of duty to help us recover the data from a corrupted/ blocked 1TB harddrive!
They accepted to see me after hours and on the weekend as there was urgent data needed to finish a project and went onto recover all of our treasured backed up photos of our family life as well as all the folders of our working life…These guys are to be recommended and trusted with any disaster and if they cannot recover it, then no-one else could!Thank you guys for saving our digital lives.
Posted on 8th May 2014 13:08:29 by Admin
I was delighted with the service from the R3 team. My daughter, a teacher, had two years of lessons on a USB stick. She had tried another company after being told the charge would be either around £100 or around £200. But when they received the stick, they said they needed to buy a widget to sort out the problem, and that the cost would be around £385. So I asked them to send me the stick back.
Then I then went to the team at R3 Data Recovery. They gave me an order number over the phone and I then wrote a letter, enclosed it with the stick, and sent it off to Sheffield on a Friday. R3 told me it would be either £79 plus VAT or £149 plus VAT. They notified me on Monday that it had arrived, and on Tuesday morning that they sent me a list of files they could recover. The charge was £79 plus VAT. I paid by bank transfer, and later that day they uploaded all the files into a Dropbox folder. So a hearty recommendation from me.
What impressed me particularly, their success apart, is that if R3 had said it was £149 plus VAT I would have paid without questioning them. But they didn’t. Excellent service.
Posted on 7th May 2014 09:14:55 by Admin
Faced with the losing everything on my current work stick, I was on the verge of disaster when, fortunately, I was put in touch with R3 Data Recovery. They explained the options, offered an ultra high speed service and, importantly, gave me hope that recovery was possible. This hope was justified, with virtually all the files intact. The additional extra of having the data available electronically almost immediately was marvellous - incredibly useful. Thank you R3.
Posted on 23rd Jul 2013 11:00:34 by Admin
Darren Powell - Zenith International Produce Ltd
Being reliant but scared of IT has never been a good mix. However my dealings with R3 Data were professional and no nonsense which led to a speedy cost effective solution to my problem. I would highly recommend their services.
Posted on 16th Jul 2013 09:21:33 by Admin
It was an experience I don’t wish to go through again. Panic, sweats, tears and fear! I called a few companies and R3 was the only one who showed some ‘human’ understanding of what is was like to loose all your data. I’m not computer minded & found the straight talk such a relief after all the ‘tech jargon’ which just made me feel more stupid. The profesional and human touch is so rare to find in businesses these days. All my data was recovered in less than 24hrs, it was so easy and I felt safe and in expert care the whole time. I also felt that I wasn’t being taken for a ride due to my ignorance, which is an impression I got from phoning around other companies. The 5* review can’t do justice here, it was unbelievable service & an experience that restores faith in ethical business with real humans!!!
Posted on 15th Jul 2013 10:31:18 by Admin
Adrian Howells (Performance Artist and Honorary Research Fellow ) - University of Glasgow
R3 Data Recovery is an excellent emergency data recovery service that I would have no hesitation in recommending to anyone. From the initial telephone conversation I had with them I was extremely impressed by their implicit understanding and sensitive handling of my stress and panic, believing I had possibly lost 10 year’s worth of invaluable documentation, imagery and archiving from my highly respected research held on a USB stick. They worked efficiently and conscientiously to retrieve data urgently for me and made provision for me to receive it and all in time for an important PP presentation, the success of which was crucial to my career. They were mindful in keeping me informed of their progress with the recovery process, hence putting my mind at rest, and they accomplished this all within a working day/evening. They worked hard and consistently until the job was completed successfully and made themselves available for me to talk to during out-of-work hours. They transferred all the remaining data that was not urgent onto a USB stick and returned it in the post to me, thus very satisfactorily completing an exemplary and outstanding service.
Posted on 3rd Jul 2013 11:39:18 by Admin
I also just wanted to say you to thank you and the team at R3 data recovery for the speed and professionalism you gave in recovering the data on my USB stick and getting it back to me so quickly- it was very much appreciated.
Posted on 5th Jun 2013 13:27:12 by Admin
Superb!!! Within 5-10 minutes of putting in an email request I received a call from their offices asking how they could help. R3 even offered to come & pick up the flash drive from my home & delivered it back to my door promptly. The best customer service I have experienced & I reccomend them whole heartedly!