We received a hard drive which had been deemed unrecoverable by another data recovery provider, due to the scratches on the platter of the drive - the platter is the discs that spin inside the drives housing, this has a hard disk head and arm that runs over the platter and picks up the data on the disc - sometimes the arm can scratch the platter resulting in bad sectors or rendering the data corrupt. The Western Digital WDBABV0010BBK-00 was still a difficult recovery and did take an extended period to complete, but we managed to restore all the important data back to the client.
“I got my important data back out of my broken harddrive, and I am extremely happy with it! Also the company sounded trustworthy and professional. If I ever break my hard drive - hopefully not - I will call them again. When a new hard drive with my data that was sent to me got damaged during shipping they posted me another one with my recovered data.”
R3 engineering resources are the very best available, from expert engineers to the equipment necessary to help control unstable drives.
I was delighted with the service from the R3 team. My daughter, a teacher, had two years of lessons on a USB stick. She had tried another company after being told the charge would be either around £100 or around £200. But when they received the stick, they said they needed to buy a widget to sort out the problem, and that the cost would be around £385. So I asked them to send me the stick back.
Then I went to the team at R3 Data Recovery. They gave me an order number over the phone and I then wrote a letter, enclosed it with the stick, and sent it off to Sheffield on a Friday. R3 told me it would be either £79 plus VAT or £149 plus VAT. They notified me on Monday that it had arrived, and on Tuesday morning that they sent me a list of files they could recover. The charge was £79 plus VAT. I paid by bank transfer, and later that day they uploaded all the files into a Dropbox folder. So a hearty recommendation from me.
What impressed me particularly, their success apart, is that if R3 had said it was £149 plus VAT I would have paid without questioning them. But they didn’t. Excellent service.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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