We received a hard drive which had been deemed unrecoverable by another data recovery provider, due to the scratches on the platter of the drive - the platter is the discs that spin inside the drives housing, this has a hard disk head and arm that runs over the platter and picks up the data on the disc - sometimes the arm can scratch the platter resulting in bad sectors or rendering the data corrupt. The Western Digital WDBABV0010BBK-00 was still a difficult recovery and did take an extended period to complete, but we managed to restore all the important data back to the client.
“I got my important data back out of my broken harddrive, and I am extremely happy with it! Also the company sounded trustworthy and professional. If I ever break my hard drive - hopefully not - I will call them again. When a new hard drive with my data that was sent to me got damaged during shipping they posted me another one with my recovered data.”
R3 engineering resources are the very best available, from expert engineers to the equipment necessary to help control unstable drives.
I am the Editor of a magazine and suffered a hard drive failure on the week before deadline. Andy from R3 took the matter seriously from the moment I rang and within a few hours the drive had been collected from my home, and was being worked on. Throughout the process I was informed almost hourly as to the progress, and reassured that most of the data could be recovered. Literally 36 hours later I had all of the data recovered and delivered to my office on a new hard drive. I have honestly never received better customer service. I would recommend anyone in this dire situation to ring R3. You will be in very safe hands.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk