R3 has been growing every year for the last 5 years adding over 20 new staff and developing on numerous fronts. Undergoing growth whilst managing the disasters and problems of dozens of companies and hundreds of consumers and students every month is not easy. Developing one of the very best data recovery labs in the UK in terms of success rates, at actual real costs below the advertised “cheapest prices from £xx” data recovery specialists. The R3 team is used by IT departments, disaster recovery providers, data centres and computer shops. All that said it is a real company just like any other, only as good as its suppliers. Very few clients have time to leave a review but when they do it often a real 5 Star review and if not it will be a genuine reason for anything less then an exemplary service:-
“R3 saved my business - external hard drive and I hadn’t backed up. After phoning them in a panic I was talked through possible problems- but went with the emergency service. R3 arranged ups to collect, but they didn’t - as soon as they knew they arranged another driver. I was kept calm and talked through the process. All fixed and drive sent back and received same day. Fantastic and professional service. I would wholeheartedly recommend to others.”
I am the Editor of a magazine and suffered a hard drive failure on the week before deadline. Andy from R3 took the matter seriously from the moment I rang and within a few hours the drive had been collected from my home, and was being worked on. Throughout the process I was informed almost hourly as to the progress, and reassured that most of the data could be recovered. Literally 36 hours later I had all of the data recovered and delivered to my office on a new hard drive. I have honestly never received better customer service. I would recommend anyone in this dire situation to ring R3. You will be in very safe hands.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk