R3 has been growing every year for the last 5 years adding over 20 new staff and developing on numerous fronts. Undergoing growth whilst managing the disasters and problems of dozens of companies and hundreds of consumers and students every month is not easy. Developing one of the very best data recovery labs in the UK in terms of success rates, at actual real costs below the advertised “cheapest prices from £xx” data recovery specialists. The R3 team is used by IT departments, disaster recovery providers, data centres and computer shops. All that said it is a real company just like any other, only as good as its suppliers. Very few clients have time to leave a review but when they do it often a real 5 Star review and if not it will be a genuine reason for anything less then an exemplary service:-
“R3 saved my business - external hard drive and I hadn’t backed up. After phoning them in a panic I was talked through possible problems- but went with the emergency service. R3 arranged ups to collect, but they didn’t - as soon as they knew they arranged another driver. I was kept calm and talked through the process. All fixed and drive sent back and received same day. Fantastic and professional service. I would wholeheartedly recommend to others.”
I have witnessed R3 giving help over the phone to several people with their situations. Talking them through their data storage and recovery problems and spending many minutes attempting to fix potential clients problems over the phone without even charging for their time!
Even then, when it is not possible to fix it with general help via the phone they will then talk potential customers though the possible costs, procedures and outcomes with a best scenario and a worst scenario and several other possibilities too.
I don’t know of any other service that are as helpful and supportive of a clients needs - before they even have the caller as a client!
Beware of other poor substitutes, these guys are the best!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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