A customer who is from The Netherlands contacted us about a faulty SD card. The issue was that he had some trouble accessing the Card that was in his camera, it didn’t help that the device was full which prevented him from saving any more images to his memory card.
After a quick assessment and quote by phone he soon brought his SD card into the lab, as well as an external drive for the recovered data to be transferred to.
29/11 at 17:25pm - The customer sent in the SD card at 14:12pm, and after 3 hours the engineers managed to find the data and copy it to the customer’s external drive. The problem with the SD Card was a electornic fault on the printed sircuit board, the engineer had to do some tricky soldering to get the device working again.
30/11 at 10:09am - The customer’s data was copied to his external drive and a file listing of the data was also sent to him by email, this was so that he could check to see if the file headers were ok. (Screenshots were also sent due to the files being CR2s which had no distinctive file names).
4/12 at 16:20pm - The customer then paid for the recovery and came down to pick up the external drive with the recovered data on it, he was very satisfied with how we handled the recovery and said that he would definitely recommend us.
R3 Data Recovery is real British lab in the UK that deals with real disasters each an every day. If you have any sort of problem with a memory card or any data storage device, we are the people to contact. Call us today on 0800 999 3282 for immediate help and assistance.
We had a very unfortunate accident, where our main server was knocked over and our Western Digital hard drive was damaged. Our software maintenance engineers were unable to help us. Fortunately the R3 Data Recovery came to the rescue and worked tirelessly over the weekend to get us up and running they kept us informed all the way through the process and were always available on the phone. They were very professional and efficient and I would highly recommend them to anybody.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk