Despite a previous data recovery declaring their USB stick unrecoverable in Manchester, R3’s Sheffield lab is one of the UK’s best low cost, high success rate data recovery hospital.
After the customer’s initial contact with R3’s dedicated sales team, the enquiry came in at 15:23 and within 60 minutes we had a dedicated driver meet the customer to collect her failed device in Manchester.
R3 Duty engineers were on standby and the driver arrived at Sheffield Data Recovery Lab, Security House at 18:15. The USB stick was assessed and a method of recovery implemented. After recovering and validating the data it was prepared for upload to a secure server ready for download at 22:18.
Only 7 hours after the initial contact, the customer has a full recovery returned.
We remain committed to ensuring everyone facing deadlines can get the best data emergency but also economic budget data rescue options are available.
Never have I experienced a company that cared about the customer more than R3 Data Recovery. They have been helpful and friendly from the very first inquiry I made, everyone I talked to being that perfect blend of informative, understanding and helpful.
I truly felt like everyone I talked to was giving me 100% of their time and effort and they wanted to fix the drive as much as I wanted it back. Any bad news they relayed was quickly followed up by potential solutions that they wanted to do.
I had complete faith in everyone involved and I am eternally grateful that I chose R3 Data Recovery. I cannot recommend them enough if you have any kind of drive failure.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk