Despite a previous data recovery declaring their USB stick unrecoverable in Manchester, R3’s Sheffield lab is one of the UK’s best low cost, high success rate data recovery hospital.
After the customer’s initial contact with R3’s dedicated sales team, the enquiry came in at 15:23 and within 60 minutes we had a dedicated driver meet the customer to collect her failed device in Manchester.
R3 Duty engineers were on standby and the driver arrived at Sheffield Data Recovery Lab, Security House at 18:15. The USB stick was assessed and a method of recovery implemented. After recovering and validating the data it was prepared for upload to a secure server ready for download at 22:18.
Only 7 hours after the initial contact, the customer has a full recovery returned.
We remain committed to ensuring everyone facing deadlines can get the best data emergency but also economic budget data rescue options are available.
I am the Editor of a magazine and suffered a hard drive failure on the week before deadline. Andy from R3 took the matter seriously from the moment I rang and within a few hours the drive had been collected from my home, and was being worked on. Throughout the process I was informed almost hourly as to the progress, and reassured that most of the data could be recovered. Literally 36 hours later I had all of the data recovered and delivered to my office on a new hard drive. I have honestly never received better customer service. I would recommend anyone in this dire situation to ring R3. You will be in very safe hands.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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