August 2016 has been another busy month for the R3 team. Demand has been handled for the most part without issue, staff off on annual holidays and the Rio Olympics would normally have seen a dip in a companies production output - but the labs spare capacity ethos enabled us to keep saving data from failed servers, hard drives SSD and flash memory.
Our engineers have also assisted in developing a solution to a failed RAID array with 21 SAS drives. The EMC SAN had suffered multiple drive failures. And a new 3TB portable USB 3.0 drive which had been affected by a power glitch causing bad sectors was amongst over a 150 cases completed with still a week to go..
It was an experience I don’t wish to go through again. Panic, sweats, tears and fear!
I called a few companies and R3 was the only one who showed some ‘human’ understanding of what is was like to loose all your data. I’m not computer minded & found the straight talk such a relief after all the ‘tech jargon’ which just made me feel more stupid. The profesional and human touch is so rare to find in businesses these days.
All my data was recovered in less than 24hrs, it was so easy and I felt safe and in expert care the whole time. I also felt that I wasn’t being taken for a ride due to my ignorance, which is an impression I got from phoning around other companies. The 5* review can’t do justice here, it was unbelievable service and an experience that restores faith in ethical business with real humans!!!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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