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Problem with your hard drive or other data storage device? Contact us for immediate help and assistance!

Why Can't I Re-Use The Drive If It Has Had A Head Swap?

​Day to day here at R3, lots of head swaps are done on jobs that we have in with us. When a drive requires a head swap it means that the read/write heads that are in the drive currently are either failing or have failed. Every hard drive will fail at some point, whether it's due to it being dropped or it's an age related issue, or even an overheating issue, all drives ultimately will fail.

But when a head swap is done, technically the drive is then in a working condition. However, it is not in a stable condition, all drives that have had a head swap require to be monitored as the engineers don't know how well the drive/heads will react to having a foreign part being used instead of the original. Furthermore not all head swaps work, even though the technicians who match the parts are efficient. For instance they can get a perfectly matching donor that in all most every aspect matches the original drive, but then after opening the drive the heads inside are not always compatible and will not work no matter what the engineers do.

Hard Drive After Head Swap

When a head swap does work on the other hand the engineers can have full control over the drive; how fast it reads, the option to disable certain heads, the list goes on. As a user this is impossible to do which again is another reason why a drive that's had a head swap cannot just be simply put back into a laptop for example. Also in some circumstances the engineers may have to disable certain read/write heads in the drive, this is normally because the surface that the head is reading is incredible damaged and is slowing down the cloning speed. After the good surfaces are cloned the engineers go back to the damaged areas of the drive and read them as slow as possible as this is one of the only ways damaged areas of the drive can be recovered.

In short when a drive has a head swap it is not in a stable condition like it was when it was first manufactured. However it is in a stable enough state for our expert engineers to get the data of the drive for the customer.

​If you have a drive that is making a clicking noise and you think it is mechanically failed get in contact with us here at R3. ​Talk to our data recovery technicians at 0800 999 3282 ​and get ​immediate help and advice.

Posted In: Hard Drive | Q&A

What Our Customers Say About Us

I lost my data after inadvertently deleting my hard drive instead of my wife’s micro SD card in her phone. This was late at night after putting in some serious hours so I can only assume I was over tired and not really thinking. I right clicked the drive I thought was my wife’s card, it asked if I wanted to format it, I said ok and renamed it. A few seconds passed and I took out the SD card put it in the phone and the photos were still there. It took me a few moments to realise what I had done. When I went to the drive that held ten years work there was nothing there and it was renamed.

I went drip white I could hardly breathe… My wife came in asking what was wrong I explained that I had deleted the hard drive and lost everything not just photos, contracts, books I wrote, manuals for my company, all the history of everything I had ever done.

I quickly Googled data recovery whilst my wife found my friend Jack Daniels, there were a few that came up some saying they were 24 hours, when I rang no answer. I came across R3 Data Recovery and they said they were 24 hours, I rang and a real person answered my call. The chap I spoke to calmed me down, asked what I had done and what I had done after. I had the insight to not try and do anything myself as well as do nothing else to the drive. He told me they have great success and a good track record. I explained to him that right now I had lost anything so any data recovery would be better than none.

I have now had the drive back for a week or so and I have not found any of the work that is missing. I have lost my honeymoon pictures, however I may have these on disc somewhere. I estimate the data recovery is about 85%-90% successful. I know there are things missing but it has allowed me to carry on seamlessly without any major issues. I have as of yet to have really missed something. There was a bit of a glitch with the lead that when I connected the drive to the computer it told me the drive had malfunctioned. They organised a pick up the next day and within three days I had a new lead and the data was there. I think all in all even with the lead issue the returned my data within the ten days they said.

I cannot recommend them highly enough. Do not go for anyone else nor attempt anything yourself just call these guys and leave it with them, They kept me very informed and have done a cracking job I am amazed… they exceeded my expectations, thankfully.

Thank you R3 Data Recovery

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.

Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!