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Council's Data Recovery Capability Called Into Question

As the long-running general election campaign finally comes to an end, a disaster recovery specialist has voiced concerns over council’s’ disaster recovery (DR) preparedness in safeguarding electoral data, IT Pro reported this week.

Almost half - 40% - of councils in London have admitted to not testing their DR procedures that surround the data at this critical time.

The news came to light following Freedom of Information (FoI) requests sent to 32 councils. Of the council’s questioned, three failed to respond and two refused to answer, both claiming the questions were outside FoI requirements.

However, 13 of the council’s obliged the backup provider, admitting that they haven’t tested their disaster recovery capabilities in the past year.

Councils’ recovery time objectives (RTO) and recovery point objectives (RPO) - which concern the restoration of data following a failure - were also called into question.

While most of the councils said they could retrieve data in 24 hours, others said it would take up to a week, while one said the process could take around a fortnight.

Annual tests are required to check systems are up to scratch. R3 Data Recovery are experts in the recovery of lost data from failed devices, we also offer secure online data backup facilities and proactive data management for clients both SME’s and home users.

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What Our Customers Say About Us

The inevitable happened and a CF card failed when I was filming a wedding. 3 companies told me the card had not recorded any info and that the footage was not recoverable. Someone mentioned R3 Data and I thought I’d give it one last attempt.

The service was second to none. They sent a courier to collect my card (the other companies had never physically seen my card) they kept me up to date with the process throughout and managed to return all the corrupt files intact. To be able to tell the bride all has been saved was a feeling I’ll never forget and I’ll happily use R3 again (thought hopefully not to soon).

Daniel Yates

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

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