Here at R3 we extract data from customer's drives every day and we ensure that data is moved successfully without any issues. If there are any issues with copying then it's normally to do with the drive itself and not the actual software.
You can extract customer's data in a number of ways depending on the fault of the drive. If we are working with a drive that is slightly degraded, then it would be straight forward. In this case we would simply hook up the cloned drive to one of our copying machines and copy the data from one copying software program to an external drive for the customer to use.
In cases such as if the drive is degraded but also has a damaged Master file table, then we can't just copy the data there and then, we have to scan the drive so that the MFT has a chance of repairing itself. Then once the structure appears and the files are tested OK then we are free to extract the data.
With copying data that is HFS+ (MAC data), we can't just use the same copying software as we use for windows drives, we would have to use a different piece of software that is suitable for MAC drives and helps it to copy quicker.
I lost my data after inadvertently deleting my hard drive instead of my wife’s micro SD card in her phone. This was late at night after putting in some serious hours so I can only assume I was over tired and not really thinking. I right clicked the drive I thought was my wife’s card, it asked if I wanted to format it, I said ok and renamed it. A few seconds passed and I took out the SD card put it in the phone and the photos were still there. It took me a few moments to realise what I had done. When I went to the drive that held ten years work there was nothing there and it was renamed.
I went drip white I could hardly breathe… My wife came in asking what was wrong I explained that I had deleted the hard drive and lost everything not just photos, contracts, books I wrote, manuals for my company, all the history of everything I had ever done.
I quickly Googled data recovery whilst my wife found my friend Jack Daniels, there were a few that came up some saying they were 24 hours, when I rang no answer. I came across R3 Data Recovery and they said they were 24 hours, I rang and a real person answered my call. The chap I spoke to calmed me down, asked what I had done and what I had done after. I had the insight to not try and do anything myself as well as do nothing else to the drive. He told me they have great success and a good track record. I explained to him that right now I had lost anything so any data recovery would be better than none.
I have now had the drive back for a week or so and I have not found any of the work that is missing. I have lost my honeymoon pictures, however I may have these on disc somewhere. I estimate the data recovery is about 85%-90% successful. I know there are things missing but it has allowed me to carry on seamlessly without any major issues. I have as of yet to have really missed something. There was a bit of a glitch with the lead that when I connected the drive to the computer it told me the drive had malfunctioned. They organised a pick up the next day and within three days I had a new lead and the data was there. I think all in all even with the lead issue the returned my data within the ten days they said.
I cannot recommend them highly enough. Do not go for anyone else nor attempt anything yourself just call these guys and leave it with them, They kept me very informed and have done a cracking job I am amazed… they exceeded my expectations, thankfully.
Thank you R3 Data Recovery
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