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Britains best British Owned data recovery company
R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.
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Emergency Synology Server RAID 10 Recovery

We had a distressing call from a customer who had his RAID 10 server affected by Ransomware. Knowing this, we immediately told the customer to not power on the server and get it sent straight to us.

Synology RAID 10 server

The diagnosis prior to its arrival was that the main server had been attacked by Ransomware and that the Veeam Backup Snapshots have been deleted. Once the server was sent in, we removed all the drives from the server and imaged each one so that we have a copy/clone of each drive (and also it helps us determine if there is anything else wrong with the drives).

Once the drives had been cloned and the customer paid upfronts, then we proceeded to scan the drives. Since the original drives were 4TB in size, it took a fairly long time to fully scan the drives and check the data.

Due to what has happened to all the drives in the first place, we could only do a partial recovery, but it was the best we could do, we couldn't get any better as the Ransomware attack was too damaging to the data.

The end result was that we managed to save a lot of data (structured and RAW data) to an internal drive even though some may not be entirely usable due to the Ransomware damage.

Posted In: Case Studies | RAID | Server

What Our Customers Say About Us

R3 Data Recovery, from first enquiry phone-call with Will to returning my fully recovered HD data by courier, they were impeccable. They were really faultless. They recovered my data sooner than arranged, they kept me informed and updated at every stage. There was no hard sell, no nasty surprises, they told me the prices upfront and sent emails to confirm this. They honoured the original quoted price. They were just a joy to work with! I was so impressed!! I’ve already recommended them to a friend who has a damaged SD card.

I’m an extremely happy & relieved bunny right now. R3 Data solved a problem Apple was arbitrarily charging me around £2000 to sort and the high street recovery shops were clueless about. One high street data recovery shop claimed they could fix my hard-drive, kept it for 3 days, didn’t fix it then still charged me £105 to get my laptop back.

Seriously!! Try R3 data. I mean, they even send a courier to pick up you HD from where-ever you are.

Danny T

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About our Company

Affordable data recovery services
R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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