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Basic Characteristics of External Hard Drives

​All external hard drives connected via a USB cable to a computer. They are becoming more and more popular as people are on the move a lot more they are very portable and small enough to fit in near enough any carry case. Even though they are very portable and are incredibly useful to most people they can also fail, if you drop an external hard drive even if it is not powered on then it can still cause damage internally and cause a mechanical fault within the hard drive.

External Portalbe Hard drives

​Signs of A Failed Hard Drive / Why Hard Drives Fail

​Signs of a failed or failing external hard drive are easy to pick up on. If your drive is transferring data slower than it wouldn’t normally it could be a signs media degradation or it could possibly be a weak head. Also, if you hear a slight ticking/beeping noise you need to power of the drive immediately as this is a sign of failed heads/stiction.​

Stiction is when the read write heads inside the drive get stuck on the platter surface, this usually occurs when the drive has been dropped/knocked while powered on. When this happens, the drive needs to be powered off and not turned back on and you need to get in contact with a data recovery professional as soon as possible.

All hard drives will eventually fail, no matter how much you look after them they will eventually fail. It is inevitable. They can either fail via media degradation (build up of bad sectors) or failing heads. When you think this is happening to your storage device getting in contact with data recovery professionals like us here at R3, we will be able to give you reassurance that your data is recoverable due to our experience and expertise in the data recovery field.

​The Challenges of External Hard Drive Data Recovery

​The only real challenges we see when it comes to mechanical data recovery is when the customer had attempted to do some DIY work on the drive. This is at the top of the list of the worst things you can do when it comes to a failed hard drive. When a drive fails powering it off and not touching is the best thing you can do.​

The good thing about data recovery is when a drive fails as long as you don’t power it on and you place it somewhere safe where it can’t get dropped or knocked the drive can be recoverable in years to come. However, the first thing that happens when a drive fails is people panic and they try and do a cheap fix, however this can cause more damage and it could lead to your drive being unrecoverable due to the damage the drive has sustained.

​Professional Data Recovery Solutions

​When it comes to choosing a data recovery company, a lot of research needs to be done into success rates, reviews and overall company performance. When looking into R3 as a company you won’t be disappointed, we have the highest success rate in the UK and we are known as the best data recovery lab in the UK.​

Based in Sheffield R3 Data Recovery has become more increasingly efficient in the past few years, expanding capacity and developing employees’ knowledge, we are learning new things each and every day. 

Give us a call on 0800 999 3282 to see if we are the right recovery company for you. Our sales team will be able to give you a free over the phone assessment, we offer a no data no fee service with a free courier collection.

​External hard drive failures require immediate action. You need fast, secure results, and R3 offers the solutions you need to effectively maintain your data and system after any type of failure. Call us today at 0800 999 3282 to get started with your unique case. Our ​team will be able to give you a free over the phone assessment, we offer a no data no fee service with a free courier collection.

Posted In: Hard Drive

What Our Customers Say About Us

Firstly, I truly thought all my data was lost (work and private).

But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of:

  • The speed of action
  • Going over and above what is expected in terms of customer service
  • Ensuring that I received the software the same day even that the server had experienced some technical difficulties!

Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever.

I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need!

Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever!

Tasso Papadopoulos (Registered Hearing Aid Audiologist)

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About our Company

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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​Your Data In Good Hands

​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.


Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!