Here at R3 Data Recovery we recover from all types of storage devices from USBs and hard drives to massive servers containing 10's to 100's of hard drives. But when our customers call us many of them ask the same question: "What are the chances of my data being recoverable?".
Now with this question there isn't a definite answer over the phone. The answer will only be found out once the device has arrived at our lab. The only thing we can do is to get you, the customer to give the best description as possible to one of our sales members so that can give you some sort of idea of the failure.
Also, we strongly recommend that once the drive has failed you do not do anything with it. Constantly powering it on and off can cause serious damage inside making the situation much worse and making the data harder to get back. The less you do to try and get the drive working the better situation the drive will be in when it arrives with us.
Even with logical recoveries, even though the drive hasn't failed the less you do the better. Because the more you research and the more software you download creates a higher chance that the data you deleted has now been overwritten and is gone.
Never have I experienced a company that cared about the customer more than R3 Data Recovery. They have been helpful and friendly from the very first inquiry I made, everyone I talked to being that perfect blend of informative, understanding and helpful.
I truly felt like everyone I talked to was giving me 100% of their time and effort and they wanted to fix the drive as much as I wanted it back. Any bad news they relayed was quickly followed up by potential solutions that they wanted to do.
I had complete faith in everyone involved and I am eternally grateful that I chose R3 Data Recovery. I cannot recommend them enough if you have any kind of drive failure.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk