Sometimes it is very difficult to correctly diagnose a drive: the symptoms one is facing can be confusing and can lead you in the wrong direction.
We received a RAID 0 system, made up of 2 drives. One of them was completely unresponsive, it had no sign of life when powered on.
In such situations, the first issue that comes to mind is a major PCB failure; so you have two solutions: replace it with a matching PCB that you know works, or try to repair the damaged board.
Well, this time the PCB swap didn’t help at all.
We checked all the other components and they were fine; at the end of a long process we found that the problem was in the ROM chip: the firmware had suffered a severe corruption.
The word Firmware is related to a collection of small programs, this is what “controls" the hardware to put it simply. Usually, such microprograms are stored mainly on a Read Only Memory chip and partly on the platters.
Nowadays almost all modern intelligent devices have a firmware onboard that oversees the proper functioning of the device.
Maybe you have experienced it with your digital camera or mobile phone: A Firmware upgrade results in a totally new behaviour (hopefully better) of your device.
Well, in our drives case, the FW damages prevented the PCB working at all.
Here come the real issues. Every Hard disk firmware stores some unique information, belonging to that specific drive, vital to its correct functioning: you cannot simply take a FW from another drive and overwrite it.
So, we started a real handcraft job trying to reconstruct the damaged FW modules cutting and sewing from other drives.
Our efforts have been rewarded: the customer was very pleased to be able to have his data back in fully working condition!
R3 Data Recovery is real lab that deals with real disasters each an every day. If you have RAID that has failed or any data storage device, we are the people to contact. Call us today on 0800 999 3282 for immediate help and assistance.
THE REAL DEAL R3 Data Recovery are Geniuses! I am almost speechless with what an incredible job you have done for me.
As a videographer my data is my life, You saved 1.2TB of footage and all of my projects from a 2TB portable hard drive that I dropped. As soon as it hit the floor I felt sick. I chose the emergency recovery which was worth every penny. A super competitive quote upfront that did not change through the recovery. I had a new drive back in 3 days with 100% recovery.
Each step of the process I was informed with what had happened and data was safe. I cant thank you enough. I was so nervous and anxious about getting my data back but you guys are REAL pros! thank you thank you thank you! Crisis over!!!
To anyone feeling sick reading these reviews to make themselves feel better (trust me ive been there) watch R3’s video and know your data is in the safest place it can be with this lot.
Thank you xMillion!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!