Professional Data Recovery Services For HP Proliant Servers
Compaq and Hewlett Packard make some of the best RAID, NAS and SAN devices in the world. When it comes to the quality of the hardware, they are very low-risk servers. However, no matter what a system's integrity, it is always possible to suffer data loss.
This page provides you with a basic overview of the HP server recovery services that we provide. To talk with a specialist or for more information, give us a call at 0800 999 3282.
We offer both in-lab and remote recovery services for all models and types of HP servers, including NAS, SAN and RAID array devices. In order to determine whether remote recovery is a possibility, you will need to speak with one of our engineers.
With remote recovery, our engineers are able to log into your server at the block level. Then they will fix whatever corruption is preventing the server from being able to load properly. That allows you to just remount the server and keep operate it as you normally would.
Depending on what the specific situation is, there might be some minor steps that you need to perform (like switching a hard drive out). However, a recovery engineer directly handles most of the process. In advanced cases, it may be necessary for us to copy data off or your server and onto another device to ensure data integrity. Every case is different, however once we have been able to properly assess the situation, one of our engineers will explain the whole process to you.
When there are multiple devices that have failed, beyond the point where the redundancy of your HP server could have prevented data loss, then in-lab recovery services will be necessary. Our engineers in those cases will work on your failed drives in a class 5, safe clean room. We will create clones of the failed drives, and we will rebuild your server at our location. We will then work through whatever additional corruption there may be be and deliver 100% of your lost data to you.
Either way, extreme measures will be taken to ensure security and data integrity. Server cases are all handled as priorities, since one of the major concerns that our clients have is downtime. There are frequently millions of crucial files contained on servers. These files are ones that businesses depend on for there operations. So as soon as a case is opened we keep that in mind at all times.
Give us a call at 0800 999 3282 to discuss your unique case and what can be done for recovery with one of our engineers.
Depending on what your specific system is, different error messages can be an indication that there are data issues on your Compaq or HP server. The following are some of the more common error messages that may have quick resolutions.
HP Proliant Data Recovery Server
STOP 0x0000001E (0xc0000005,…) KMODE_EXCEPTION_NOT_HANDLED
Usually this error is present whenever the operating system is unable to boot. It takes place on a ProLiant system that has Windows installed on it. It is possible in many cases to get the system back up and operational by simply having Service Pack 6 installed, which has a fix contained in it. However, if your operating system is unable boot to were a service pack may be installed, then the data may be entirely inaccessible.
Drive Fault LED Lit On Integrity Or ProLiant Server
Whenever an LED on either your Compaq or HP service indicates there is a drive fault, quite often you can just install a new drive, since typically HP servers are built with fairly high fault tolerance. If there are multiple LEDs it might be an indication of several drives simultaneously failing. It can be due to power surges, configuration issues and other kind of problems. It is rare for there to be multiple hard drive failures at the same time, however we do still get hundreds of cases every year with that scenario.
Lab data recovery might be necessary in those cases. Don't try reinitializing any server, whether it happens to be a RAID, NAS or other kind of device, without getting in touch with HP customer service or a trained data recovery engineer. To discuss your options, give us a call at 0800 999 3282.
Unknown Error On Compaq Or HP Server (Any Model)
If an unknown error is presented by your server, failing or improperly installed hardware is the most common cause.
Like with drive failures, it is necessary to exercise some caution. There is often a very simple solution that is available; a minimal configuration can be run and then hardware devices can be added gradually one at a time. This makes it possible to locate where the problem's cause lies to repair or replace the offending hardware. It is very important that the array not be reinitialized, since that may result in the loss of data. Our data recovery engineers will be able to guide you through the entire process so that unknown errors on your HP servers can be fixed. They will also be able to evaluate whether it is necessary to have data recovery services. In a majority of cases, our remote services can be easily fix LED errors and unknown errors.
Those are just a couple of examples of potential HP server errors that might cause data to become inaccessible or lost. There are many different error messages that can be displayed on an HP device. Giving a complete list is impossible. However, our engineers can quickly evaluate whatever issue your server might be experiencing. Make sure to write any error codes down, since they can be critical to determining a cost-effective, efficient and quick data recovery method.
If your HP Proliant server fails, contact our team of experts at 0800 999 3282 for immediate help and assistance.
Although your HP server's operating system doesn't significantly affect the odds of a full data recovery, it may affect the data recovery process that we use, particularly for remote recovery cases. As an example, Integrity servers that run OpenVMS or Linux usually will usually require to have an engineer with specific training on those systems, who also has the relevant experience with fixing data corruption problems on those systems.
That it is why it can be quite useful having as much information as possible on your system for the first stage in the data recovery process. Before contacting an engineer, try collecting as much information as possible, including file system, operating system, number of disks that the server has and symptoms preceding the failure. It can help with minimizing the amount of downtime you experience. If you don't have some of the information, our engineers can ask you several questions and take you through several steps so that we obtain the information we need to perform the service.
After data has become inaccessible, don't try operating your HP server. Different issues may cause data loss. Operating your server might result in even more corruption, depending on the specific scenario, and the recovery process may be complicated by overwritten data.
We provide data recovery services on hundreds of different HP devices and servers.
To get in touch with us, please email us or call us at 0800 999 3282 to get your case set up online or to receive more information.
I have been wanting to write this review for some time as I’ve been nothing but grateful for the work Andy, Martin and all the team completed for me. I was in a real pickle when a (seemingly innocuous) spillage on my laptop threatened to destroy several month’s music production work, vital to my career.
Andy’s calm and reassuring manner, coupled with the timely and professional operation carried out by R3 meant that nearly all my data was retrievable (to within an hour or so of the spillage). The team kept me apprised all the way through the process; collected and returned the hard disk to me with a minimum of fuss and suggested alternative means of backing up (I backup on a daily basis now to external hard drives and the cloud!!)
A 10/10 service, I’ll definitely be recommending R3 to any colleagues similarly finding themselves up a certain creek without a certain paddle!!
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