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iMac Data Recovery - Seagate 320GB Hard Drive (Case Study)

​Recently a 2008 iMac was sent to us to diagnose - the customer couldn’t access the data o​n the iMac in general​. On first look we found that the drive had no visible damage, and when it came to testing the drive it was reading without any errors, which made us think that it wasn’t actually the drive that was at fault but was actually the iMac itself.

iMac Data Recovery Case Study
  • 14/11 at 18:06 - The iMac was sent in and the engineers diagnosed the drive and started the cloning process, which finished overnight. The drive finished cloning with 0 bad/unread sectors.
  • 15/11 at 11:40 - The data transfer than began where the data was then copied to a 1tb external hard drive so that the a file listing and integrity check could be ran on the data.
  • 16/11 at 14:26 - We knew at this point that the hard drive was 100% ok, the data wasn’t deleted, it was actually a failure with the iMac itself, it had a failed PSU board and would not turn on. It also wouldn’t turn on due to the iMac itself overhearing due to the dust that had built up inside the unit.
  • 17/11 at 8:22 - The customer had requested the drive to be cloned to a 480GB SSD which arrived in the morning so we cloned our cloned drive to the SSD, and we slotted the SSD inside the iMac.
  • 17/11 at 15:00 - At this point the customer had paid for the recovery, so we did one last check which was seeing if the iMac would boot with the SSD inside, and we found out that it did in fact boot up, so we got it all ready to be sent back to the customer.
  • 21/11 at 17:26 - After the weekend we got the ok to send the iMac back to the customer, so we contacted our dedicated driver so that he could take it to the customer.

​If you think your iMac is failing or any machine you have why not get in contact with us here at R3, our ​expert team will be able to give you an over the phone assessment free of charge. We also offer free same day collection on a no data no fee service with prices starting from £129+VAT. Call us today at 0800 999 3282 to get started with your unique case.

Posted In: Apple | Case Studies | Hard Drive

What Our Customers Say About Us

Firstly, I truly thought all my data was lost (work and private).

But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of:

  • The speed of action
  • Going over and above what is expected in terms of customer service
  • Ensuring that I received the software the same day even that the server had experienced some technical difficulties!

Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever.

I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need!

Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever!

Tasso Papadopoulos (Registered Hearing Aid Audiologist)

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.


Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!