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iPhone 5S Data Recovery (Casey Study)

At R3 we get more than our fair share of recoveries, but recently we have been sent more phones/tablets due to either being dropped or water damage.

As for this job in particular, the customer sent in her iPhone 5S. When we saw that the screen was badly damaged we knew that it wasn’t going to be an easy recovery.

iPhone 5S damaged screen recovery

Upon further inspection, the engineer dealing with the phone found that as well as the destroyed screen, there were components that were out of place, the chassis was twisted, the battery was swollen and the logic was damaged since the Firmware recovery tool was identifying a lot of errors. The engineer also mentioned that it looked like the phone had been driven over.

It seemed like there was nothing more that we could do, we were weighing our options and to potentially get a recovery we found that we can recover data from the client’s iCloud account if we have the customer’s iCloud login details. So once the customer gave us the details, we were able to extract the data from the iCloud backups and iCloud shared photos, and we were therefore able to produce a File listing of the data.

So in short, since the customer only wanted iCloud photos and videos we didn’t need to actually try and repair the phone since we obtained the customer’s iCloud details and extracted the data from iCloud.

The recovery process took 3 days to complete which was well under the standard service time frame (7-10 working days).

Get advice and assistance from Andy and the team at R3. R3 Data Recovery is real lab that deals with real disasters each an every day. If you have any sort of problem with your mobile phone or any data storage device, we are the people to contact. Call us today on 0800 999 3282 for immediate help and assistance.

Posted In: Apple | Case Studies

What Our Customers Say About Us

Firstly, I truly thought all my data was lost (work and private).

But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of:

  • The speed of action
  • Going over and above what is expected in terms of customer service
  • Ensuring that I received the software the same day even that the server had experienced some technical difficulties!

Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever.

I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need!

Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever!

Tasso Papadopoulos (Registered Hearing Aid Audiologist)

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About our Company

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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