R3 Data Recovery Logo
Britains best British data recovery company
R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.
☎️ 0800 999 3282 (8am - 8pm Workdays) · 🚑 Emergency Mobile Out of Hours / Weekends 079 3282 4264
🚑 Emergency Mobile Out of Hours / Weekends 079 3282 4264
Tap To Call: 0800 999 3282
R3 Data Recovery Logo
Problem with your hard drive or other data storage device? Contact us for immediate help and assistance!
CLICK HERE NOW

iPhone 5S Data Recovery (Casey Study)

At R3 we get more than our fair share of recoveries, but recently we have been sent more phones/tablets due to either being dropped or water damage.

As for this job in particular, the customer sent in her iPhone 5S. When we saw that the screen was badly damaged we knew that it wasn’t going to be an easy recovery.

iPhone 5S damaged screen recovery

Upon further inspection, the engineer dealing with the phone found that as well as the destroyed screen, there were components that were out of place, the chassis was twisted, the battery was swollen and the logic was damaged since the Firmware recovery tool was identifying a lot of errors. The engineer also mentioned that it looked like the phone had been driven over.

It seemed like there was nothing more that we could do, we were weighing our options and to potentially get a recovery we found that we can recover data from the client’s iCloud account if we have the customer’s iCloud login details. So once the customer gave us the details, we were able to extract the data from the iCloud backups and iCloud shared photos, and we were therefore able to produce a File listing of the data.

So in short, since the customer only wanted iCloud photos and videos we didn’t need to actually try and repair the phone since we obtained the customer’s iCloud details and extracted the data from iCloud.

The recovery process took 3 days to complete which was well under the standard service time frame (7-10 working days).

Get advice and assistance from Andy and the team at R3. R3 Data Recovery is real lab that deals with real disasters each an every day. If you have any sort of problem with your mobile phone or any data storage device, we are the people to contact. Call us today on 0800 999 3282 for immediate help and assistance.

Posted In: Apple | Case Studies

What Our Customers Say About Us

I have been wanting to write this review for some time as I’ve been nothing but grateful for the work Andy, Martin and all the team completed for me. I was in a real pickle when a (seemingly innocuous) spillage on my laptop threatened to destroy several month’s music production work, vital to my career.

Andy’s calm and reassuring manner, coupled with the timely and professional operation carried out by R3 meant that nearly all my data was retrievable (to within an hour or so of the spillage). The team kept me apprised all the way through the process; collected and returned the hard disk to me with a minimum of fuss and suggested alternative means of backing up (I backup on a daily basis now to external hard drives and the cloud!!)

A 10/10 service, I’ll definitely be recommending R3 to any colleagues similarly finding themselves up a certain creek without a certain paddle!!

Andres Sanchez

What Does A REAL Data Recovery Lab Look Like?
R3 Second Opinion
Need Quick Help?
Fill out our no-obligation diagnostics form below to get a FREE consultation or callback.

Our data recovery engineers can diagnose the majority of faults remotely for free.


  • Technical Details

    You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.

  • This field is for validation purposes and should be left unchanged.
FREE No Obligation Data Recovery Consultation Request
Corrupted Data? Speak to our expert team on 0800 999 3282 or click here for help!

About our Company

R3 logo
R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

Quick Links

Latest NewsCareers at R3Area CoveragePrivacy PolicyCookies PolicyTerms & ConditionsTestimonials

Latest Tweets

Get In Touch

Security House, Windsor Street, Sheffield S4 7WB
0800 999 3282
enquiries@r3datarecovery.com
Information Commissioner's Office Certificate
© 2004 – 2018 · R3 Data Recovery Ltd · Company No.05033569 · VAT No. GB119444414
twitterfacebookpinterestyoutube-playgoogle
close

​Your Data In Good Hands

​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.


Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!