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Isilon NAS Data & Disaster Recovery

Professional Data Recovery Services For Isilon NAS Storage Devices

Some of the most innovative devices produced in the field of NAS in recent years have come from Isilon. The reason that the devices produced by Isilon are so innovate is due in large part to the fact that they utilize a clustered approach to data storage, and also to the fact that they use a proprietary operating system from Isilon known as OneFS. This system continuously works to detect errors in file systems as they appear, and fix them before they cause further harm.

Amazing speed, very high levels of storage per gigabyte, and excellent dependability and stability are additional benefits provided by Isilon's clustered NAS systems. For these reasons, corporations with large requirements in terms of data storage often make use of Isilon's systems, but since Isilon's systems are highly scalable, all types of business and company can benefit from Isilon's systems.

The design of the Isilon system, along with the error detection and repair capabilities of the OneFS operating system, generally work to prevent most types of data loss due to software and hardware malfunction. As a result, most of the data recovery issues with Isilon systems are due to mistakes made by users, such as configuration errors, improper rebuilding of a system, or unrelated software malfunctions.

However, it is always possible for data corruption and drive failure to occur, no matter how good the internal error correction and redundancy systems are. When this does occur, the technological complexity of Isilon systems can make data recovery difficult by normal means. As a result, R3 has developed its own proprietary data recovery technology that is capable of getting excellent results from malfunctioning Isilon systems.

NAS failures require immediate action. You need fast, secure results, and R3 offers the solutions you need to effectively maintain your network after any type of failure. Call us today at 0800 999 3282 to get started with your unique case.

How Data is Recovered From Isilon Devices

Since the type of failure that occurred has an enormous effect on the methods that must be used for data recovery, it is very important to gather as much information about the system as possible before recovery is attempted.

The general procedure for data recovery from an Isilon system is to ship the drive in question to our Secure House Lab, where it is brought to a class 3 clean room for analysis. Each individual drive inside the Isilon system is imaged and cloned. Not all Isilon system drives require that a clean room be used, as some use solid state drives. This drive imaging and cloning process ensures that the original drives will not be physically damaged during the course of the work, as all of the recovery can be done virtually.

Proprietary methods developed at R3 are used to recover both corrupted data and data that has been overwritten. Once all recoverable data is returned to a usable form, it will be returned to you on a secured and protected hard drive. Another possibility is that, if the drive system itself is not damaged, the data can be placed on additional drives within the original Isilon system and returned to you. Two copies of the recovered data are made. One of these is shipped to you so that you can make use of your data again, and one is retained at our lab as a backup, in case the drive that we ship to you is damaged in the shipping process. After you confirm that you have received your data and that everything you desired to be recovered is there and inform us of that fact, the backup copy of your drive will be securely destroyed to make sure that no data leaks are possible.

Since Isilon systems are generally used in critical and time-sensitive applications, our engineers will work as fast as possible to ensure that all of your crucial data is recovered and returned to you. One or two days is all that is required to complete most recovery operations, and if required, 24/7 emergency service is available to recover your data as fast as possible.

If your SAN happens to fail, contact our team of experts at 0800 999 3282. Our skilled professionals will be able to reliably recover data on your SAN, and we provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.

How to Recognize Errors in Isilon Devices

Since Isilon devices have what are known as “self healing” features, the Isilon software will notify the user if errors that the internal error correction systems cannot handle are encountered. This can be via either email alerts or onscreen notifications, depending on how critical the server is to operations. The major way that Isilon devices fail is when multiple drives fail at the same time. This is a very rare occurrence, but it can happen from time to time. The way that this can be noticed is if hard drive failure notifications for several drives appear within a short period of time and some portions of the data on the server become inaccessible. When this happens, it is imperative that these drives be recovered and replaced as quickly as possible to avoid permanent data loss – contact R3's engineers as quickly as you possibly can.

Quick Tips for Isilon Server Data Recovery

Since Isilon systems are specially organized and maintained to avoid failure, any indication of data loss can be a sign of a serious problem. A server exhibiting signs of failure should be shut down immediately, and data recovery specialists should be contacted.

If you'd like to learn more or speak directly with an engineer, please call us at 0800 999 3282.

What Our Customers Say About Us

I have recently used R3D to retrieve data from an external hard drive.

I called Andy at 11pm on a Saturday after my hard drive failed, he immediately ran through the symptoms and calmed my fears that all data was lost, but was honest that data recoveries are not always successful.

I required the data immediately as it was for a deadline the following Friday, the issue was I was based in London and the lab based in Sheffield.

After searching all data companies in and around London none would answer my call on a Saturday. In fact no one else would answer my call or say they could look at my case on the Sunday.

I took the drive myself to R3D and was very impressed with their facilities. Andy also explained the whole process and what they were doing at each stage.

Unfortunately the hard drive had a physical failure and needed to be rebuilt to have any chance of recovering the information.

After starting the rebuild at 4pm on the Sunday, Andy advised it would take him and his team until the morning to know if any information was recoverable - fantastic I thought. Andy and Mark got to work on my drive as soon as I left and by 10pm on Sunday they had retrieved almost the entirety of the information of my hard drive.

I cannot reccomend R3D highly enough, they are clearly experts in their field and have a passion for what they do. Through the whole process Andy kept me informed of progress and explained everything they were doing.

If you have a crisis or any data recovery needs these are the guys you need!

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

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