As a data recovery lab handling hundreds of recoveries of all types of storage (data stored on VM, VHDD, SSD, HDD, Memory sticks and Servers, every month there is a repeating theme to the enquiries, “my backup has failed we need data recovery”.
The problem with any backup is how often do we check it is a full backup and that it will restore in a timely manner ?
Sometimes drives come in and the customer says “this is my backup drive” when really they mean it is extra storage.
In the main for most businesses they do have a backup but often it is quicker to use a data recovery company. In the example below when time is critical to the running of a business and the cloud backup has failed - R3 Data Recovery were found and provided the solution.
“Our main shared hard drive had stopped working due to contractors working in our office. We could not access any of our data which brought our business to a stand still. We thought we had been backing the hard drive up to a cloud but found out it hadn’t been done for months! We took the hard drive to two computer specialists who both could not help us. We contacted R3 data recovery at 3.00 p.m. on a Friday and we received excellent service from Andrew. Within an hour a vehicle came to our office and collected the hard drive, 24 hours later we had our data back. If we never got the data back it would have cost us a four figure amount to rebuild the systems. We can recommend R3 Data Recovery”
by DAVID BURNICLE
It was an experience I don’t wish to go through again. Panic, sweats, tears and fear!
I called a few companies and R3 was the only one who showed some ‘human’ understanding of what is was like to loose all your data. I’m not computer minded & found the straight talk such a relief after all the ‘tech jargon’ which just made me feel more stupid. The profesional and human touch is so rare to find in businesses these days.
All my data was recovered in less than 24hrs, it was so easy and I felt safe and in expert care the whole time. I also felt that I wasn’t being taken for a ride due to my ignorance, which is an impression I got from phoning around other companies. The 5* review can’t do justice here, it was unbelievable service & an experience that restores faith in ethical business with real humans!!!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk