As a data recovery lab handling hundreds of recoveries of all types of storage (data stored on VM, VHDD, SSD, HDD, Memory sticks and Servers, every month there is a repeating theme to the enquiries, “my backup has failed we need data recovery”.
The problem with any backup is how often do we check it is a full backup and that it will restore in a timely manner ?
Sometimes drives come in and the customer says “this is my backup drive” when really they mean it is extra storage.
In the main for most businesses they do have a backup but often it is quicker to use a data recovery company. In the example below when time is critical to the running of a business and the cloud backup has failed - R3 Data Recovery were found and provided the solution.
“Our main shared hard drive had stopped working due to contractors working in our office. We could not access any of our data which brought our business to a stand still. We thought we had been backing the hard drive up to a cloud but found out it hadn’t been done for months! We took the hard drive to two computer specialists who both could not help us. We contacted R3 data recovery at 3.00 p.m. on a Friday and we received excellent service from Andrew. Within an hour a vehicle came to our office and collected the hard drive, 24 hours later we had our data back. If we never got the data back it would have cost us a four figure amount to rebuild the systems. We can recommend R3 Data Recovery”
by DAVID BURNICLE
I was delighted with the service from the R3 team. My daughter, a teacher, had two years of lessons on a USB stick. She had tried another company after being told the charge would be either around £100 or around £200. But when they received the stick, they said they needed to buy a widget to sort out the problem, and that the cost would be around £385. So I asked them to send me the stick back.
Then I went to the team at R3 Data Recovery. They gave me an order number over the phone and I then wrote a letter, enclosed it with the stick, and sent it off to Sheffield on a Friday. R3 told me it would be either £79 plus VAT or £149 plus VAT. They notified me on Monday that it had arrived, and on Tuesday morning that they sent me a list of files they could recover. The charge was £79 plus VAT. I paid by bank transfer, and later that day they uploaded all the files into a Dropbox folder. So a hearty recommendation from me.
What impressed me particularly, their success apart, is that if R3 had said it was £149 plus VAT I would have paid without questioning them. But they didn’t. Excellent service.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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