We have many jobs arrive with us in the lab every day, a lot of them are drives formatted for Windows, but more often than not there are drives that are MAC drives.
Normally MAC recoveries can be straight forward, for example if it's a slightly degraded drive and the customer is wanting just his/her user's profile, then we can simply extract the data from one of our recovery applications quickly.
The problem with MAC recoveries is when people back their data up by Time machine backup. Basically what this does is completely backup all of your data whether it be applications, library, users, etc.. So every time you use Time machine backup, it completely backs up the data and saves it in a folder with that day's date as the folder name, but it also saves the backups from before, so by the end of it there will be hundreds of backups and when it comes to data recovery, time would be affected if you are wanting all of the Time machine backups.
In conclusion, if you want to store a backup for a MAC then I would suggest formatting a brand new external drive to MAC and saving your data onto that rather than saving loads and loads of backups which use up a lot more space on the drive.
R3 Data Recovery is an excellent emergency data recovery service that I would have no hesitation in recommending to anyone.
From the initial telephone conversation I had with them I was extremely impressed by their implicit understanding and sensitive handling of my stress and panic, believing I had possibly lost 10 year’s worth of invaluable documentation, imagery and archiving from my highly respected research held on a USB stick.
They worked efficiently and conscientiously to retrieve data urgently for me and made provision for me to receive it and all in time for an important PP presentation, the success of which was crucial to my career.
They were mindful in keeping me informed of their progress with the recovery process, hence putting my mind at rest, and they accomplished this all within a working day/evening. They worked hard and consistently until the job was completed successfully and made themselves available for me to talk to during out-of-work hours. They transferred all the remaining data that was not urgent onto a USB stick and returned it in the post to me, thus very satisfactorily completing an exemplary and outstanding service.
Adrian Howells (Performance Artist and Honorary Research Fellow ) - University of Glasgow
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