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NetApp NAS & SAN Data Recovery

Professional Data Recovery Services For NetApp Enterprise-Class Storage Devices

NetApp gives the user access to SAN and NAS devices of the highest quality, thanks to the popularity of their large data capacity storage and durability (an example is the NetApp FAS6000, which offers an incredible 1100 terabytes worth of storage). There are other NetApp device configurations on the market, such as the ones that are pre-configured to include built-in alerts and notifications for errors.

It is a rare occurrence to lose data on NetApp devices because of the built-in precautions. Regardless, you might need data recovery should files appear missing, there be hard drive failure or issues with the device's configuration that leads to server misbehavior, or the data be misread entirely.

We've put a lot of work into hundreds of these devices to provide the highest high recovery rates in the UK. This rate is higher because of the built-in professional features preventing errors by the user, along with having a higher redundancy level.

Procedures For NetApp Server/NAS Data Recovery

You can recover a great amount of NetApp servers by using a secure and remote Internet connection. Remote recovery is the preferable method, when it can be used, to our engineers that specialize in data recovery and our clients.

When connecting online at bit level, the engineers can fix the various type of corruption, fix some failures in the hard drives, and possibly fix issues with the configurations of the devices (despite that, devices that have failed will require replacement after going through the process of data recovery). The majority of the time, however, just a remounting of the device is all the NetApp NAS devices will need after recovery is complete, and this typically takes less than one day. In general, remote recovery is usually all that is needed to return a SAN or NAN device back to full functionality.


Both SAN & NAS failures require immediate action. You need fast, secure results, and R3 offers the solutions you need to effectively maintain your network after any type of failure. Call us today at 0800 999 3282 to get started with your unique case.


There are some rare cases where your servers may need to be recovered in the lab. The engineers will check every possible situation before they decide if in-lab recovery is absolutely vital to the process of data recovery, especially since we know that any downtime can be a massive pitfall in every server recovery job. Sometimes, on-site recovery for NetApp is a possibility, and we'll talk about the options that are out there to reduce costs.

When you're dealing with a situation like this, ship the RAID, NAN, or SAN devices have to a lab of ours. Advanced visualization is combined with the standard process of data recovery so that it mirrors the operating environment that the server was originally in.

We make clones of every hard drive to keep the process nondestructive. Every server job in-lab is expedited, and if there are extreme circumstances, then there may be 24/7 recovery available. All of the data is securely treated, and all steps are carefully taken for the the most efficient processing. There is a higher success rate with the recovery in-lab.


If you'd like to learn more or speak directly with our engineers, please call us at 0800 999 3282.


Error Messages In The NetApp

There are many messages that indicate errors like data loss in these NetApp devices. Each message shows up differently since it depends on the operating environment you're using.

One example is "The system cannot find the device specified," which may display if the NetApp NAS is unable to identify the media in Windows. There are other reason why you may see this message, so you should probably contact our NetApp support, especially if this only appears when using some programs.

Another one is "Failure of controller,” which means that it cannot boot properly because its controller is not functioning correctly. This differs from the message "Failback of controller" that means its controller has failed and resorted back to either another controller or previous settings; if this error message displays, then the device is still supposed to work (however, it may still require maintenance).

Many hard drives may fail at the same time, no matter what the server is, and while this is very rare, this is possible. If multiple devices start failing, turn off the power on the NetApp device until you can talk to an engineer in data recovery, and they tell you what to do next.

Getting Prepared For Recovery Of NetApp Data

Don't try to rebuild or initialize any NetApp server before talking to the engineer in data recovery because it may compromise the integrity of the data. Try collecting as many details on this failure as you can, along with server information that includes how devices there are, their capacities, file systems, logged error messages before the loss of data, and the operating system.


The process of data recovery can be very quick, but logging as many details as you can will help reduce the costs and turnaround time. For immediate help and assistance call 0800 999 3282 and ask for one of our NetApp RAID Engineers to speak to directly.


What Our Customers Say About Us

I lost my data after inadvertently deleting my hard drive instead of my wife’s micro SD card in her phone. This was late at night after putting in some serious hours so I can only assume I was over tired and not really thinking. I right clicked the drive I thought was my wife’s card, it asked if I wanted to format it, I said ok and renamed it. A few seconds passed and I took out the SD card put it in the phone and the photos were still there. It took me a few moments to realise what I had done. When I went to the drive that held ten years work there was nothing there and it was renamed.

I went drip white I could hardly breathe… My wife came in asking what was wrong I explained that I had deleted the hard drive and lost everything not just photos, contracts, books I wrote, manuals for my company, all the history of everything I had ever done.

I quickly Googled data recovery whilst my wife found my friend Jack Daniels, there were a few that came up some saying they were 24 hours, when I rang no answer. I came across R3 Data Recovery and they said they were 24 hours, I rang and a real person answered my call. The chap I spoke to calmed me down, asked what I had done and what I had done after. I had the insight to not try and do anything myself as well as do nothing else to the drive. He told me they have great success and a good track record. I explained to him that right now I had lost anything so any data recovery would be better than none.

I have now had the drive back for a week or so and I have not found any of the work that is missing. I have lost my honeymoon pictures, however I may have these on disc somewhere. I estimate the data recovery is about 85%-90% successful. I know there are things missing but it has allowed me to carry on seamlessly without any major issues. I have as of yet to have really missed something. There was a bit of a glitch with the lead that when I connected the drive to the computer it told me the drive had malfunctioned. They organised a pick up the next day and within three days I had a new lead and the data was there. I think all in all even with the lead issue the returned my data within the ten days they said.

I cannot recommend them highly enough. Do not go for anyone else nor attempt anything yourself just call these guys and leave it with them, They kept me very informed and have done a cracking job I am amazed… they exceeded my expectations, thankfully.

Thank you R3 Data Recovery

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About our Company

Affordable data recovery services
R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.


Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!