Whether sending your failed media to R3Data Recovery directly or if R3 have arranged for a courier to collect your failed device(s) from you, it is necessary to ensure that all items are packaged in a manner that will help to prevent further harm from coming to them.
Before packing your device please fill out our Data Recovery Submission form and ensure that it is included inside the package. This step is important to ensure that once your device has reached us there are no delays to the recovery process.
Items that you will need:
It is extremely rare that any devices reach R3 Data Recovery in a worse state than when they left the client, by following the directions above you can ensure that this does not happen in your case.
Spending a few extra minutes ensuring that a drive isproperly packaged prevents unexpected charges for the repair of shipping damages once the drive arrives with us. If you require more information about packing your device, or would like to talk to someone who can clarify best practices for both packaging and shipping procedures, please call now on 0800 999 3282 or alternatively reach us on our contact page so that we can call you back.
I have used R3 Data Recovery for the second time now in the last three years and have been exceptionally impressed from start to finish both times; from loosing all data from a failed usb memory stick to receiving an email stating all list of data had been recovered all within a few days.
Once I made the enquiry to R3 Data Recovery making them aware of my troubles; they organised the failed memory sticks collection by courier, got it back to their lab and got straight on with locating my lost data. On this second most recent occasion the file list was copied through to my email account following on with a file upload where I had difficulties installing and accessing the files to continue working on.
I made contact to a staff member called Andy at R3 data Recovery stating I had difficulties but after linking through the “Team Viewer” programme; in no time at all was my data file successfully uploaded and all files were accessible.
A true honest company that I will be strongly happy to recommend and would happily make contact with them if I face another major issue!
Thank you to all of you at R3 Data Recovery.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!