Whether sending your failed media to R3Data Recovery directly or if R3 have arranged for a courier to collect your failed device(s) from you, it is necessary to ensure that all items are packaged in a manner that will help to prevent further harm from coming to them.
Before packing your device please fill out our Data Recovery Submission form and ensure that it is included inside the package. This step is important to ensure that once your device has reached us there are no delays to the recovery process.
Items that you will need:
It is extremely rare that any devices reach R3 Data Recovery in a worse state than when they left the client, by following the directions above you can ensure that this does not happen in your case.
Spending a few extra minutes ensuring that a drive isproperly packaged prevents unexpected charges for the repair of shipping damages once the drive arrives with us. If you require more information about packing your device, or would like to talk to someone who can clarify best practices for both packaging and shipping procedures, please call now on 0800 999 3282 or alternatively reach us on our contact page so that we can call you back.
OMG I don't even know where to start! I lost all the pictures on my SD card as the card wouldn't mount and these guys were brilliant. Not only did they respond straight away to my enquiry (10:20 pm on a Friday night) they had someone at my house to collect the card at 10am the next day with a text message waiting for me at 14:00 that same day telling me that they had managed to recover all the data and that I would be able to download it from them that very night!
No hidden costs, super professional and they kept me in the loop the whole time. Thank you so much guys, I will be recommending you to everyone and anyone who needs help with their technology.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!