R3 Data Recovery Logo
Britains best British Owned data recovery company
R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.
☎️ 0800 999 3282 (8am - 8pm Workdays) · Emergency Mobile Out of Hours / Weekends 079 3282 4264
🚨 Emergency Mobile Out of Hours / Weekends 079 3282 4264
Tap FREE Call 0800 999 3282Tap For FREE Call Back / Email
R3 Data Recovery Logo
Problem with your hard drive or other data storage device? Contact us for immediate help and assistance!
CLICK HERE NOW

Packaging Electronic Media for Shipping to R3 Data Recovery

Hard Disk Drive Packaging

Whether sending your failed media to R3Data Recovery directly or if R3 have arranged for a courier to collect your failed device(s) from you, it is necessary to ensure that all items are packaged in a manner that will help to prevent further harm from coming to them.

Before packing your device please fill out our Data Recovery Submission form and ensure that it is included inside the package. This step is important to ensure that once your device has reached us there are no delays to the recovery process.

Items that you will need:

  • Anti Static bag (if available)
  • Sturdy box at least twice the size of your failed device
  • Bubble Wrap or foam packaging
  • Parcel tape
  • An Address Label - this can be found on page 2 of our Data Recovery Form

Please DO

  • Start by placing your failed media within the anti - static bag (if available).
  • Wrap the bagged devices at least 4 times all of the way around the device
  • Line the box with foam packaging material or a further 4 layers of bubblewrap
  • Ensure that the hard disk drive is securely placed in the middle of the package with little to no free room around it (If free space exists, please fill this space with more bubble wrap, foam or crunched up paper.)
  • Seal the box using the parcel tape
  • Ensure that a return address is visible on the outside of the box
  • Tape the cut out address label to the top of the box in a clear and unobstructed location

Please DO NOT

  • DO NOT Use Foam peanuts
  • DO NOT Use only shredded or scrunched paper products to package the drive
  • DO NOT Use only a padded envelope - particularly for heavy items like hard disk drives
  • DO NOT Leave Hard Disk Drives loose in a box without any padding or shielding

It is extremely rare that any devices reach R3 Data Recovery in a worse state than when they left the client, by following the directions above you can ensure that this does not happen in your case.

Spending a few extra minutes ensuring that a drive isproperly packaged prevents unexpected charges for the repair of shipping damages once the drive arrives with us. If you require more information about packing your device, or would like to talk to someone who can clarify best practices for both packaging and shipping procedures, please call now on 0800 999 3282 or alternatively reach us on our contact page so that we can call you back.

What Our Customers Say About Us

R3 Data Recovery were amazing! The service was excellent and Prompt. My daughters memory stick snapped in half with loads of her A-level and BTEC work on it. It was a Sunday evening when the stick broke, I phoned Andy Butler ( who made my daughter and myself feel better with his professionalism and calm advice) and within the next hour I had dropped off the stick at his laboratory - the day after Monday afternoon Andy had e-mailed me to inform me that my daughters work had been recovered. Also a big thank you to the duty engineer Mike Wainwright who had worked on the stick.

Nina And Charlotte

What Does A REAL Data Recovery Lab Look Like?
R3 Second Opinion
Need Quick Help?
Fill out our no-obligation diagnostics form below to get a FREE consultation or callback.

Our data recovery engineers can diagnose the majority of faults remotely for free.


  • Technical Details

    You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.

  • This field is for validation purposes and should be left unchanged.
NO DATA NO FEE & Free Assessments are on a case by case basis. Return courier and donor costs are chargeable.
FREE No Obligation Data Recovery Consultation Request
Corrupted Data? Speak to our expert team on 0800 999 3282 or click here for help!

About our Company

Affordable data recovery services
R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

Quick Links

Latest NewsCareers at R3Area CoveragePrivacy NoticeCookies PolicyTerms & ConditionsTestimonials

Latest Tweets

Get In Touch

Security House, Windsor Street, Sheffield S4 7WB
0800 999 3282
[email protected]
Information Commissioner's Office Certificate
© 2004 – 2019 · R3 Data Recovery Ltd · Company No.05033569 · VAT No. GB119444414
twitterfacebookpinterestyoutube-playgoogle