The recent weather and flood damages have affected many areas over the last month, but one thing we don’t expect is the hard drives in our computers to be recoverable, flood damaged drives are recoverable providing they are protected from further risk of damage and not dumped along with other biohazard goods.
Water ingress is generally through the pressure equalisation valve. Thankfully most drives have already stopped spinning when power is cut or the PCB shorts out.
It is important that any flood affected storage device not be powered up, even after drying off the PCB. Many will have water still inside, as some platter damage can be caused making the recovery more time absorbing.
The R3 team are currently assisting with over 50 other emergency cases this week ranging from SSD and Hard drives from PC’s MacBooks, servers, NAS and industrial production equipment such as computer controlled CNC machines.
It was an experience I don’t wish to go through again. Panic, sweats, tears and fear!
I called a few companies and R3 was the only one who showed some ‘human’ understanding of what is was like to loose all your data. I’m not computer minded & found the straight talk such a relief after all the ‘tech jargon’ which just made me feel more stupid. The profesional and human touch is so rare to find in businesses these days.
All my data was recovered in less than 24hrs, it was so easy and I felt safe and in expert care the whole time. I also felt that I wasn’t being taken for a ride due to my ignorance, which is an impression I got from phoning around other companies. The 5* review can’t do justice here, it was unbelievable service and an experience that restores faith in ethical business with real humans!!!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk