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Proware RAID Data & Disaster Recovery

Professional RAID Data Recovery Services For Proware RAID Systems

Proware Technology Corporation brings their customers numerous options, including a diverse line of servers, with NAS appliances in the mix. The variety of storage technology they offer has been mind-boggling since the beginning of the business. The server possibilities they bring to the table offer both scalability and flexible options that prove invaluable to any struggling, small, or new business starting out.

The majority of Proware products and services, even the NAS appliances, make use of single RAID configurations from six possible options. These are used to drastically reduce the chances of loss of data while also giving users incredibly speedy performance. Regrettably, whereas Proware server options are typically highly reliable, the chance of data loss is always a possibility.

Proware Recovery Procedures

The exact recovery process that is used in case of failure or accident is dependent upon a number of factors. They include the specific RAID level used, the actual event of mishap, and other individual circumstances. The majority of recovery cases begin with an evaluation. Only after this happens can an accurate recovery quote be given. These evaluations do require physical access to the hard drives in question, whether they work or not anymore. The server hardware is not needed though.


Server failures require immediate action. You need fast, secure results, and R3 offers the solutions you need to effectively maintain your network after any type of failure. Call us today at 0800 999 3282 to get started with your unique case.


If you choose to accept the estimate, work begins in a class 3 clean room, where engineers trained in data recovery start work as soon as possible on hard drives that failed. The engineers clone all the hard drives, both good and failed, as to ensure that all subsequent work is not destructive nor risks your remaining data.

Specific techniques for recovering data correspond to the exact RAID levels that were in place. Some RAID types are more common than others, like RAIDs 0 and 5, where arrays are reconstructed. A combination of on-site arrays and virtualization software are used in these cases. Prior to restoring data access, numerous issues, including corruption, are addressed.

When data does become available again, the engineers transfer it all to a media form that can be returned to you and ship it out. We also keep drive copies within our database for a few days or until we get confirmation from you that you have your data back. After this, we delete all the files to maintain your privacy.

We understand that server failures result in enormous expenses, and we do all we can to minimize these expensive situations by giving you the most expedient and effective data recovery options on the market today. Give us a call at 0800 999 3282 for immediate help and assistance.

Error Messages And LED Notifications

If you use Proware servers, then you know that LEDs are what notify you when something needs dealt with. Sometimes LEDs, but also sometimes onboard LCDs, let you know when a hard drive fails. The majority of Proware Technology devices will either show you blue or green when things are operating correctly. Orange means that a hard drive has failed. Check the prompts onscreen for more information on what has (or hasn't) happened and what to do about it.

When data issues that are truly significant have occurred or been spotted, the error messages can show up multiple times, either through onboard LCDs, user logs, and also onscreen prompts.

Event logs are a good place to start if you are hoping to specifically diagnose whatever is going on with your server. Most Proware servers come with proRAID management software, and you can use this to access event logs. Sometimes, you have to go through an LCD panel or any other version of RAID management software that you are using.

You should specifically look for error messages that correspond to failures of the rebuild array. If you note these, do not make any attempt at restarting your array. It's unlikely you can recover anything in such cases, especially if there is a failed clone, user mistakes, hardware errors, or parity problems. In fact, recovery is not only not a guarantee, but you might also do an accidental overwrite. If you have an NAS device or Proware server go through a failed rebuild, be extremely careful after the fact.

Do keep in mind that Proware RAID arrays are designed to prevent parity problems through input monitoring, across all RAID configurations. When any drive reports parity information incorrectly to the system, the system will reattempt its commands. In fact, the system will shut down disks that are deemed incapable of logging parity with success. That being the case, parity error issues are among the easiest data recovery cases we deal with. Call us at 0800 999 3282 to talk to one of our engineers.

Tips For Data Recovery From Proware Technology

If you want to give us the best chance of recovering your data successfully, then you need to do avoid doing anything to make the situation worse. This is especially true if you have a hard drive failure within your server. Check with the device event logs, take note of all things out of the ordinary, and then shut that server down.

Contact one of our data recovery specialists with all the information you have available to you. Especially mention specific diagnostic details and symptoms. Most phone consultations do result in an engineer providing a probability of recovery as well as an estimated timeframe. A general cost analysis is possible over the phone, but specific estimates usually require physical evaluations of the hard drives.


Your Proware server is an essential element of your network. It stores crucial data and a failure can drastically affect your operations. Get your free consultation with us over the phone at 0800 999 3282


What Our Customers Say About Us

My son damaged a USB flash that contained weeks of coursework. R3 were amazing from start to finish:

Accurate quote, but asking for the details before confirming the quote. That was very competitive.

Professional communication throughout, and with confirmation of receipt even on a Saturday, recovery updates and dispatch of the data back to me. Invoicing and payment was easy also.

Jason D

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R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

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​Your Data In Good Hands

​If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.


Call us today at 0800 999 3282 ​or fill out our FREE, no-obligation diagnostics form for immediate help!