Despite a previous data recovery declaring their USB stick unrecoverable in Manchester, R3’s Sheffield lab is one of the UK’s best low cost, high success rate data recovery hospital.
After the customer’s initial contact with R3’s dedicated sales team, the enquiry came in at 15:23 and within 60 minutes we had a dedicated driver meet the customer to collect her failed device in Manchester.
R3 Duty engineers were on standby and the driver arrived at Sheffield Data Recovery Lab, Security House at 18:15. The USB stick was assessed and a method of recovery implemented. After recovering and validating the data it was prepared for upload to a secure server ready for download at 22:18.
Only 7 hours after the initial contact, the customer has a full recovery returned.
We remain committed to ensuring everyone facing deadlines can get the best data emergency but also economic budget data rescue options are available.
The Development of a Real Data Recovery Lab
There is a lot more to the development of a real data recovery lab than most data recovery companies realise. Some make easy profits by declaring drives unrecoverable. Some just run software and hope for a success, if lucky their £97 quote turns into £500 to £5000, others do their best within their profit margins to perform a rebuild and often cannot achieve a success due to inexperience or being under resourced. A real data recovery lab requires £100,000s to be spent every year in its development.
R3 Data Recovery Ltd has taken on the challenge to build a lab with the highest success rates of any UK data recovery lab and matching or exceeding the very best anywhere in the world. Sadly we are still competing against misinformation, fake reviews of competitors, fake forensic data recovery reports and fake Trustscores. Fake Google reviews and an inability to recognise that taking risks with clients storage is not the right way to make a profit is still a problem despite nearly a decade of publicising the Fields Data Recovery Scam.
Data can be restored immediately to either the original server or an alternate server. Restores can also be redirected to an alternate physical location if the original office is no longer available. The server disaster recovery solution lies in having devices and technologies available which allow us to restart the vital information systems in a shorter time period than the estimated critical. These mechanisms, and all the associated plans of actions, are known as data disaster recovery.
Why should I have a data back up and recovery system!
By not having a data center disaster recovery plan, you are quite simply, putting your business at risk; don’t take chance with your vital data. Would you leave any other aspect of your business to chance? Not really. Always be prepared for a natural calamity or any disaster, don’t leave any if’s and but’s, leave no stone unturned when it comes to backing up your important data.
Care should be taken while selecting a data disaster recovery services. The reason being your computer backup systems are the core piece of every data center disaster recovery plan. That is why your computer backup system must posses the ability to accommodate online computer backups for the most efficient protection.
Have a back up of your important programs, files, and applications as your priority. For the best protection it is imperative that your computer is backed up. Back up your data to an online server. What will your software systems do to automatically and quickly get your users back online? Data disaster recovery plays its vital role here.
How do I find the best data recovery services?
You can begin the work of finding the best data recovery expert by asking people around. Check with your colleagues to find who their data recovery services provider is. If you have already short-listed some experts, the next step is to check their experience in the field. Prefer to choose a service provider who has a minimum five years experience in the line. Also, find out his record of accomplishment for performance.
Always identify the risks to critical business information that may not be addressed by current disaster recovery plans; Optimize the value of the current backup and recovery infrastructure. New or improved processes to enhance overall disaster recovery capability are advisable. Resort to a reliable online Data Disaster Recovery. Bank on cost-effective remote backup and data disaster recovery solutions.
We strive to meet all our client’s expectations with every job because we know how important your data is to you. We received an emergency call around 4pm on a busy Friday afternoon which was for the magazine Disorder. The drive had been dropped containing an article and video footage. The print run was going ahead with or without the article, and the editor could not find a lab in London to meet the deadline – the printing press waits for no one an article in the planning for months would have been lost. The R3 team arranged a driver to collect within 90 minutes of the call and the drive was in our main lab at Security House before midnight.
The lab produced a full recovery of over 800GB, despite a scratch at the start of the platter. 80GB of video and post production project files were identified by the client and then uploaded to our cloud storage for them to download. After completing their edits for the magazine we received a fantastic review on Reviews.co.uk and a stack of Disorder Magazines – Glad we could be of service.
“They literally came to the rescue! Hard drive failed on the Friday before August bank holiday, our magazine had a deadline for 31st August. R3 Data Recovery picked up the hard drive from South London, took it to Sheffield, rescued the data the next day and started to upload the most important files to us, available to download on Sunday… deadline met, no embarrassed faces required to explain what happened. The young people working on the project have only enhanced their reputation and it’s all down to R3 Data Rescue. Forever grateful! This is the article that wouldn’t have existed. http://www.disordermagazine.com/music/stories/love-or-money-marilyn-is-back “
R3 Recovers Data Off Broken USB
We recently recovered a memory stick for Katarina Woodhoue from Teignmouth, after an issue with the memory sticks chip we were able to recover and deliver all her work back to her via our online recovery service. Here is what she send back to us;
“I was absolutely devastated when my memory stick broke. After ringing and emailing many, Andy was the only company who answered at 5 o’clock on a Saturday afternoon. He reassured me his skilled team and himself would try their best to recover my data, but obviously there was no guarantee. I felt instant relief and began to calm down from my previous upset. Andy quickly text me his details and on the Monday I sent my usb stick recorded delivery. The next day I received an email saying that my data had been recovered. I followed the instructions on the email and I saw my data on the screen - needless to say I was undoubtedly greatful just from that. A few days later, I made a secure payment through PayPal and received an email for me to download my documents.
I am ever so greatful to Andy and his team for all their work to recover my data. It saved me countless hours of work and I was very pleased with the service. Would highly recommend for data recovery!”
New Year New Challenges for 2016
A busy end of 2015 and an even busier start to 2016 - with floods and storm generated work exceeding the same period for 2014/15. All made possible after significant investment and changes in the second half of 2015 to our hard drive repair and rework capacity.
The Security House lab has exceeded the previous years December total with 116 more completed cases, however this was still over 50 cases below target because of the increased complexity of cases affected by flood contamination. This included a 6 x 6TB drive server in RAID 6 which had been submerged in flood water and inadvertently restarted after drying out causing further complications.
It was a good decision to expand the labs spare capacity and take on additional offices for admin and customer services releasing space in the Security House lab for more engineers and assistant technicians.
Several RAIDs and servers with 3-10 drives has meant that most of the 300 imaging drives are currently being utilised ranging from 1TB to 6TB the image drives are key to the recovery process.
As well as increasing the labs production capacity with the addition of 12 more recovery systems at the time was ambitious and effectively makes R3 one of the largest data recovery labs in Europe with 60 recovery channels and another 16 planned for March 2016.
R3 is built around efficient utilisation of resources and engineers to keep success rates high and costs down through economies of scale.
With the purchase of a fourth competitor in less than 3 years, R3 data recovery have ensured they were able to bring additional production capacity with minimal detrimental effect to existing cases. The benefit of adding more capacity and another 2000 rare donor drives to our current 6000 catalogued donor drives was also beneficial to many clients.
The Security House lab is to be further refined during January and February to ensure it can meet the increasing demands of its class leading success rates.
Additional recruitment is also underway to complete the changes. R3 is not only one of the very best data recovery teams ever assembled in the UK, R3 also recovers drives declared unrecoverable by other labs.
After a Fire damaged SD card was rescued from an airplane crash, forensic investigators turned to Andy and the team, successfully recovered by R3 data recovery engineer Mike for a government agency, the project secured more work including an R&D project to be commenced in January.
A failed Macbook SSD required carefully controlled imaging to effect an emergency recovery for a student from Australia over the Christmas week, the client drove over 150 miles to Sheffield to bring the Macbook in for recovery after calling several labs for assistance.
A Failed hard drive rescued from New Years Day fire in Leicester was recovered overnight by R3 data recovery engineers. The R3 data recovery team and support staff have worked throughout Christmas and New Year to complete over 30 emergency recoveries with 20 more still in progress requiring extensive rework and engineer attention.
Most service levels delivery resumes from Monday 4th January but some services and turnaround times will be affected by the influx of flood damaged drives but R3 are working shift patterns to maximise production from the first week of the New Year.
Dedicated drivers with sealable bags and tubs can come direct to collect drives which are contaminated. R3 have a dedicated decontamination room separate from the lab and clean room.
Decontamination and cleaning of drives is necessary to prevent risk to our engineers and maximise chance of successful recovery. Preparing drives which have been submerged in flood waters is an additional process to be considered in the time needed, if sending in or preparing for collection it is important to mark any device packaging with the word “biohazard” - flood waters contain effluent and other contaminants which can be harmful.
Our dedicated drivers have been driving into London, York, Lancaster and Keswick to collect drives requiring recovery. R3 also manage disaster recovery, retrieving data from damaged or contaminated HDD, SSD, Computers, Laptops, Servers and mobile phones. We recover the data and can provide additional help, including sourcing replacement hardware, restoring data including software licences and settings.