R3 Data Recovery is a small company with a big reputation. Helping hundreds of individuals and businesses every month with data and disaster recovery is an achievement in itself but doing so 7 days per week especially in emergencies requires spare capacity to be available 24/7/365 just like your local hospital A&E department.
What has to be realised is most of the revenues generated by R3 are for successful recoveries so their equipment, expertise and facilities have to be world class but cost effective.
Reviews and testimonials attest to the success brought about by R3 Directors commitment to the highest possible success rates at affordable prices principles first.
Andy Butler first formed ABC Data Recovery Ltd and was well underway to achieving his goals for the company when he was affected by scams and distractions which resulted in him being financially and physically damaged as a result of actions by competitors.
Needless to say that Andy has fought back and along the way rebuilt and gradually improved on the success rates and scale of operation. R3 in the last 12 months achieving 3 times the completed recoveries of what ABC did in its best 12 months period.
This tenacity in the face of adversity is what makes a real data recovery lab and team.
Much of the work is time critical and on a no recovery no fee basis, Andy has had to build the lab around a scale of production that enables his engineers to develop innovative techniques to recover all types of storage devices and data sets from hard drives, solid state memory and Servers NAS and SAN even when a competitor has declared a recovery impossible.
During the past year the redevelopment of the lab at Security House in Sheffield (first developed by Andy in 2007) the R3 team has become a true data recovery hospital, growing from 5 staff a year ago to 17 as of the writing of this article.
There are many other milestones during the past 3 years including purchases of 4 other data recovery operations and websites to help prospective clients find what is probably one of the best data recovery teams ever assembled in the UK.
As a result of the changes and accolades R3 has commenced an ambitious re design of its systems and processes to enable it to offer more recoveries nationally in 2016 than ever before.
In the run up to the new year a new customer management system is being developed to assist the administration and process flow of the increasing workload.
A larger sales and customer services office has been taken on to enable admin and sales staff based at Security House to be moved out and the space released developed into more production with significant investment in more equipment and world class engineers brought from across the UK and EU to all be based in Sheffield.
The new offices will enable the company to build on its already significant achievements and prepare the way for further announcements as R3 Data Recovery consolidated its position amongst the top 3 data recovery providers in terms of quantity of successful recoveries of failed storage devices each month.
So if you have the misfortune to have a storage device fail and access to your data is lost, then the team at R3 Data Recovery are on hand to help with dropped hard drives, failed SSD, bent memory sticks and failed server / arrays and VM.
Thanks to their planning ahead R3 rarely turn away work unless it’s the sub £100 software based data transfer / deleted or formatted situations that any reasonably competent, computer savvy person can do themselves. But before attempting anything in most cases R3 advice, assessments and recommendations over the phone are free, so it’s worth keeping their details under data recovery in your contacts list.
I was delighted with the service from the R3 team. My daughter, a teacher, had two years of lessons on a USB stick. She had tried another company after being told the charge would be either around £100 or around £200. But when they received the stick, they said they needed to buy a widget to sort out the problem, and that the cost would be around £385. So I asked them to send me the stick back.
Then I went to the team at R3 Data Recovery. They gave me an order number over the phone and I then wrote a letter, enclosed it with the stick, and sent it off to Sheffield on a Friday. R3 told me it would be either £79 plus VAT or £149 plus VAT. They notified me on Monday that it had arrived, and on Tuesday morning that they sent me a list of files they could recover. The charge was £79 plus VAT. I paid by bank transfer, and later that day they uploaded all the files into a Dropbox folder. So a hearty recommendation from me.
What impressed me particularly, their success apart, is that if R3 had said it was £149 plus VAT I would have paid without questioning them. But they didn’t. Excellent service.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk