We recently recovered a memory stick for Katarina Woodhoue from Teignmouth, after an issue with the memory sticks chip we were able to recover and deliver all her work back to her via our online recovery service. Here is what she send back to us;
“I was absolutely devastated when my memory stick broke. After ringing and emailing many, Andy was the only company who answered at 5 o’clock on a Saturday afternoon. He reassured me his skilled team and himself would try their best to recover my data, but obviously there was no guarantee. I felt instant relief and began to calm down from my previous upset. Andy quickly text me his details and on the Monday I sent my usb stick recorded delivery. The next day I received an email saying that my data had been recovered. I followed the instructions on the email and I saw my data on the screen - needless to say I was undoubtedly greatful just from that. A few days later, I made a secure payment through PayPal and received an email for me to download my documents.
I am ever so greatful to Andy and his team for all their work to recover my data. It saved me countless hours of work and I was very pleased with the service. Would highly recommend for data recovery!”
I was delighted with the service from the R3 team. My daughter, a teacher, had two years of lessons on a USB stick. She had tried another company after being told the charge would be either around £100 or around £200. But when they received the stick, they said they needed to buy a widget to sort out the problem, and that the cost would be around £385. So I asked them to send me the stick back.
Then I went to the team at R3 Data Recovery. They gave me an order number over the phone and I then wrote a letter, enclosed it with the stick, and sent it off to Sheffield on a Friday. R3 told me it would be either £79 plus VAT or £149 plus VAT. They notified me on Monday that it had arrived, and on Tuesday morning that they sent me a list of files they could recover. The charge was £79 plus VAT. I paid by bank transfer, and later that day they uploaded all the files into a Dropbox folder. So a hearty recommendation from me.
What impressed me particularly, their success apart, is that if R3 had said it was £149 plus VAT I would have paid without questioning them. But they didn’t. Excellent service.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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