We recently recovered a memory stick for Katarina Woodhoue from Teignmouth, after an issue with the memory sticks chip we were able to recover and deliver all her work back to her via our online recovery service. Here is what she send back to us;
“I was absolutely devastated when my memory stick broke. After ringing and emailing many, Andy was the only company who answered at 5 o’clock on a Saturday afternoon. He reassured me his skilled team and himself would try their best to recover my data, but obviously there was no guarantee. I felt instant relief and began to calm down from my previous upset. Andy quickly text me his details and on the Monday I sent my usb stick recorded delivery. The next day I received an email saying that my data had been recovered. I followed the instructions on the email and I saw my data on the screen - needless to say I was undoubtedly greatful just from that. A few days later, I made a secure payment through PayPal and received an email for me to download my documents.
I am ever so greatful to Andy and his team for all their work to recover my data. It saved me countless hours of work and I was very pleased with the service. Would highly recommend for data recovery!”
I have recently used R3D to retrieve data from an external hard drive.
I called Andy at 11pm on a Saturday after my hard drive failed, he immediately ran through the symptoms and calmed my fears that all data was lost, but was honest that data recoveries are not always successful.
I required the data immediately as it was for a deadline the following Friday, the issue was I was based in London and the lab based in Sheffield.
After searching all data companies in and around London none would answer my call on a Saturday. In fact no one else would answer my call or say they could look at my case on the Sunday.
I took the drive myself to R3D and was very impressed with their facilities. Andy also explained the whole process and what they were doing at each stage.
Unfortunately the hard drive had a physical failure and needed to be rebuilt to have any chance of recovering the information.
After starting the rebuild at 4pm on the Sunday, Andy advised it would take him and his team until the morning to know if any information was recoverable - fantastic I thought. Andy and Mark got to work on my drive as soon as I left and by 10pm on Sunday they had retrieved almost the entirety of the information of my hard drive.
I cannot reccomend R3D highly enough, they are clearly experts in their field and have a passion for what they do. Through the whole process Andy kept me informed of progress and explained everything they were doing.
If you have a crisis or any data recovery needs these are the guys you need!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
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