We strive to meet all our client’s expectations with every job because we know how important your data is to you. We received an emergency call around 4pm on a busy Friday afternoon which was for the magazine Disorder. The drive had been dropped containing an article and video footage. The print run was going ahead with or without the article, and the editor could not find a lab in London to meet the deadline – the printing press waits for no one an article in the planning for months would have been lost. The R3 team arranged a driver to collect within 90 minutes of the call and the drive was in our main lab at Security House before midnight.
The lab produced a full recovery of over 800GB, despite a scratch at the start of the platter. 80GB of video and post production project files were identified by the client and then uploaded to our cloud storage for them to download. After completing their edits for the magazine we received a fantastic review on Reviews.co.uk and a stack of Disorder Magazines – Glad we could be of service.
“They literally came to the rescue! Hard drive failed on the Friday before August bank holiday, our magazine had a deadline for 31st August. R3 Data Recovery picked up the hard drive from South London, took it to Sheffield, rescued the data the next day and started to upload the most important files to us, available to download on Sunday… deadline met, no embarrassed faces required to explain what happened. The young people working on the project have only enhanced their reputation and it’s all down to R3 Data Rescue. Forever grateful! This is the article that wouldn’t have existed. http://www.disordermagazine.com/music/stories/love-or-money-marilyn-is-back “
The hard drive failed on my MacBook Pro. Applestore advised they couldn’t recover the data when they fixed the laptop, and that the data would be lost (including my photos that had not been backed up). I described the issue with R3 by phone, and they were confident they could recover the data and confirmed the cost. It took just 16 hours from registering with R3 that I wanted them to look at the failed drive, to being notified what data had been recovered. I was kept informed of progress throughout, and all my files were recovered.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk