We strive to meet all our client’s expectations with every job because we know how important your data is to you. We received an emergency call around 4pm on a busy Friday afternoon which was for the magazine Disorder. The drive had been dropped containing an article and video footage. The print run was going ahead with or without the article, and the editor could not find a lab in London to meet the deadline – the printing press waits for no one an article in the planning for months would have been lost. The R3 team arranged a driver to collect within 90 minutes of the call and the drive was in our main lab at Security House before midnight.
The lab produced a full recovery of over 800GB, despite a scratch at the start of the platter. 80GB of video and post production project files were identified by the client and then uploaded to our cloud storage for them to download. After completing their edits for the magazine we received a fantastic review on Reviews.co.uk and a stack of Disorder Magazines – Glad we could be of service.
“They literally came to the rescue! Hard drive failed on the Friday before August bank holiday, our magazine had a deadline for 31st August. R3 Data Recovery picked up the hard drive from South London, took it to Sheffield, rescued the data the next day and started to upload the most important files to us, available to download on Sunday… deadline met, no embarrassed faces required to explain what happened. The young people working on the project have only enhanced their reputation and it’s all down to R3 Data Rescue. Forever grateful! This is the article that wouldn’t have existed. http://www.disordermagazine.com/music/stories/love-or-money-marilyn-is-back “
I have been wanting to write this review for some time as I’ve been nothing but grateful for the work Andy, Martin and all the team completed for me. I was in a real pickle when a (seemingly innocuous) spillage on my laptop threatened to destroy several month’s music production work, vital to my career.
Andy’s calm and reassuring manner, coupled with the timely and professional operation carried out by R3 meant that nearly all my data was retrievable (to within an hour or so of the spillage). The team kept me apprised all the way through the process; collected and returned the hard disk to me with a minimum of fuss and suggested alternative means of backing up (I backup on a daily basis now to external hard drives and the cloud!!)
A 10/10 service, I’ll definitely be recommending R3 to any colleagues similarly finding themselves up a certain creek without a certain paddle!!
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
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