A case came into R3 data recovery early one morning with a story along the lines of "laptop dropped need emails ASAP" so we sprang into action.
The hard drive was removed from the laptop and opened in our cleanroom to find the top platter surface slightly scratched from the impact of hitting the floor but considering the urgency we decided to undertake a head swap and a donor was sourced from our stock.
The head swap went fine with no drama and the hard drive was moved onto our diagnostic machine and powered up for the first time.. After some calibration noises the hard drive decided to behave and the proprietary Firm Ware was backed up and the cloning process begun.
With all data recovery from the technically simple to the multiple head swaps, priority files are always important as a damaged hard drive may only have a short life after such an accident so focussing on these files maximises the results in these circumstances.
In this client's case the email file was cloned the best possible considering the scratches and late that night the finished email file was uploaded.
R3 Data Recovery is an excellent emergency data recovery service that I would have no hesitation in recommending to anyone.
From the initial telephone conversation I had with them I was extremely impressed by their implicit understanding and sensitive handling of my stress and panic, believing I had possibly lost 10 year’s worth of invaluable documentation, imagery and archiving from my highly respected research held on a USB stick.
They worked efficiently and conscientiously to retrieve data urgently for me and made provision for me to receive it and all in time for an important PP presentation, the success of which was crucial to my career.
They were mindful in keeping me informed of their progress with the recovery process, hence putting my mind at rest, and they accomplished this all within a working day/evening. They worked hard and consistently until the job was completed successfully and made themselves available for me to talk to during out-of-work hours. They transferred all the remaining data that was not urgent onto a USB stick and returned it in the post to me, thus very satisfactorily completing an exemplary and outstanding service.
Adrian Howells (Performance Artist and Honorary Research Fellow ) - University of Glasgow
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!