A case came into R3 data recovery early one morning with a story along the lines of "laptop dropped need emails ASAP" so we sprang into action.
The hard drive was removed from the laptop and opened in our cleanroom to find the top platter surface slightly scratched from the impact of hitting the floor but considering the urgency we decided to undertake a head swap and a donor was sourced from our stock.
The head swap went fine with no drama and the hard drive was moved onto our diagnostic machine and powered up for the first time.. After some calibration noises the hard drive decided to behave and the proprietary Firm Ware was backed up and the cloning process begun.
With all data recovery from the technically simple to the multiple head swaps, priority files are always important as a damaged hard drive may only have a short life after such an accident so focussing on these files maximises the results in these circumstances.
In this client's case the email file was cloned the best possible considering the scratches and late that night the finished email file was uploaded.
I have used R3 Data Recovery for the second time now in the last three years and have been exceptionally impressed from start to finish both times; from loosing all data from a failed usb memory stick to receiving an email stating all list of data had been recovered all within a few days.
Once I made the enquiry to R3 Data Recovery making them aware of my troubles; they organised the failed memory sticks collection by courier, got it back to their lab and got straight on with locating my lost data. On this second most recent occasion the file list was copied through to my email account following on with a file upload where I had difficulties installing and accessing the files to continue working on.
I made contact to a staff member called Andy at R3 data Recovery stating I had difficulties but after linking through the “Team Viewer” programme; in no time at all was my data file successfully uploaded and all files were accessible.
A true honest company that I will be strongly happy to recommend and would happily make contact with them if I face another major issue!
Thank you to all of you at R3 Data Recovery.
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!