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Britains best british data recovery company

R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.

🚑 Emergency Callout 079 3282 4264

Real data recovery services from a real UK lab

Lost your data? Don't panic. R3 can help!

Data loss can happen at any time and can happen in the most unexpected ways. As long as your device hasn't been stolen (we're not that good 🙂), we can recover your data from the most unlikely disasters.

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★★★★★

A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.

Anonymous


Privacy Notice

Introduction

R3 Data Recovery believe in being open and up front with users and customers and have developed our Privacy Promise, a quick and simple summary explaining how we manage, share and look after your information.

We promise to collect, process, store and share your data safely and securely:

If you’d like to know more, read our full Privacy Policy below.

Our Privacy Policy

Who we are

"R3 Data Recovery" (referred to in this policy as “we”, “us” or “our) is a trading name of:

R3 Data Recovery Ltd

Security House
Windsor Street
Sheffield
S4 7WB

Telephone: 0800 999 3282

Company Number: 05033569

ICO Registration Number: ZA016683

The data we hold

This section tells you what personal data we may collect and how we use it. When you use or services or contact we collect:

How we use your data

To provide you with an Outsourced Data Protection Officer (DPO) service:

We use the information we hold about you and your business — both personal and otherwise to give you the best possible service where ever we can.

We also use your information to bill you and keep track of payments that you make.
(Legal basis: GDPR Art. 6(b): this is necessary to deliver the service to you.)

To Improve and enhance our services

We may use the logs from our servers to assist in our information and cyber security, as well as to determine visitor behaviour and help us plan our strategy (e.g. such as working out which pages on the site are most popular, or whether particular events have caused an increase in traffic).

(Legal Basis: GDPR Art. 6(c): we have legal and regulatory obligations to protect our clients and their information. GDPR Art. 6(f): strategy planning is a legitimate, and sensible, thing for a business to do.)

Sharing your data

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

Except as provided in this privacy policy, we will not provide your information to third parties.

How we look after your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable security measures and controls. We'll also ensure that other businesses we work with are just as careful with your data.

Where we process your data

We do not transfer or process data outside the European Economic Area (EEA) unless where the nature of the processing requires it (for example, where we are emailing a party who is based outside the EEA, or because you have chosen to use an email or other communications service which routes data outside the EEA).

How long we hold your data

We hold your information only as long as necessary for each purpose we use it, we will provide detailed information about our retention in this section before 25th May 2018 to give you an understanding of how long those periods are.

Your rights

You have lots of rights in relation to how we process your personal data. The relevant rights are:

If you want to exercise any of these rights, please just contact us.

Not Happy or Concerned?

If you feel that R3 Data Recovery has not upheld your rights, we ask that you contact our Director, Andy Butler, so that we can try and help; Andy's details can be found in the 'How to contact us' section.

If you are not satisfied with our response, or believe we are not processing your data in accordance with the law you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Their details are supplied below:

Address: Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk

How to contact us

R3 Data Recovery Ltd

Security House
Windsor Street
Sheffield
S4 7WB

Telephone: 0800 999 3282

Email: andy@r3datarecovery.com

We work transparently: We will be transparent about the data we collect and how use that data so that you can make fully informed choices and decisions.