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Ransomware Data Recovery Services

Recovering your data after a ransomware attack - no matter the scale or severity.

Yes, ransomware-encrypted data can often be recovered without paying. We work at the storage and filesystem level, bypassing encryption entirely. If we can't recover your data, you don't pay.

  • Proven recovery from LockBit 4.0, NetApp WAFL, ZFS, Veeam, and VM attacks
  • Works with forensics firms, insurers, and incident response teams
  • ISO Class 3 cleanroom lab with 24/7 security monitoring
  • Free consultation within hours of contact
  • Full recovery or no-cost policy

When Ransomware Recovery Requires Professional or Lab-Based Intervention

R3 Data Recovery specialises in recovering data encrypted by ransomware, even when threat actors have used advanced methods or targeted critical infrastructure. Our engineers use proprietary tools and refined techniques to reverse the damage, repair corrupt files, and search for unaffected data sources across storage platforms, including virtual disks, backup systems, and tape assets.

Engineer reviewing enterprise RAID recovery hardware in an R3 lab aisle

We recover data from:

  • Active ransomware variants (e.g. LockBit, Medusa, Conti, BlackCat)
  • Encrypted NAS, SAN, and RAID systems
  • Virtual machines (VMware, Hyper-V)
  • Infected backup servers and cloud snapshots
  • Compromised ZFS, XFS, and NetApp volumes

We handle attacks affecting:

  • SMEs
  • Hospitals
  • Law firms
  • Manufacturing
  • Logistics
  • Educational institutions

Whether you've already paid the ransom or not, we advise against relying on decryptors provided by the attacker—paying the ransom does not ensure recovery.

Ransomware Symptoms That Mean You Should Stop Using Attacker Decryptors and DIY Tools

  1. 1

    You've received a ransom note or payment deadline

    A visible message from a threat actor demanding payment in cryptocurrency is the most immediate sign. R3 helps you contain the attack and begin recovery efforts without delay.

  2. 2

    Systems are inaccessible and files have unfamiliar extensions

    Your critical files may be renamed or encrypted. We search for and recover older versions, unaffected sources, or alternate copies in shadow volumes, VSS snapshots, or offsite storage.

  3. 3

    Your backups are encrypted, deleted, or corrupted

    We recover from air-gapped tapes, disconnected snapshots, and hard-to-access archive drives, even when your primary backup infrastructure has been compromised.

  4. 4

    Decryptors have failed or introduced new issues

    If third-party or attacker-supplied decryptors caused file corruption, our team repairs corrupt files and recovers working versions using verified clean-room methods.

  5. 5

    You're facing downtime and business interruption costs

    R3 acts quickly to shorten turnaround times. We power down infected systems, isolate devices, and recover intact data without risking further spread.

How Ransomware Data Recovery Works: From Diagnosis to Final Verification

  1. 1

    Initial Call & Free Consultation

    We assess the infection and determine whether recovery is viable—no cost, no obligation.

  2. 2

    Secure Device Handling

    We isolate the infected devices and retrieve the storage media using encrypted logistics if needed.

  3. 3

    Evaluation in ISO Class 3 Lab

    Our engineers use forensic-grade hardware and software to determine the extent of damage and plan the recovery workflow.

  4. 4

    Data Recovery Execution

    We use our proprietary tools to reverse the encryption damage, recover alternative versions, and restore files from cloud or tape.

  5. 5

    Verification & Data Return

    Once recovery is complete, we send back the recovered data and review file integrity with your IT/security team.

Why Specialized Tools and Experience Are Required for Ransomware Data Recovery

R3 cleanroom viewed through windows with labelled drive cases on intake benchRack-mount servers and labelled case boxes on an R3 lab workbenchPC-3000 Portable imaging setup with R3 branding and active sector scan
  • Unrivalled experience with ransomware variants

    R3 Data Recovery has been handling ransomware incidents since the early iterations of CryptoLocker. Our team includes specialists who've worked across hundreds of ransomware cases involving law enforcement, critical infrastructure providers, and global insurers.

  • Strong partnerships with digital forensics teams

    We work directly with digital forensics firms, cyber security experts, and incident response teams to ensure coordinated recovery efforts.

  • Track record of delivering full recovery

    We have a proven history of delivering full recovery from incidents others deemed unrecoverable.

  • Flexible service levels

    Remote diagnostics, on-site engineering, or emergency lab work—we adapt to your situation and timeline.

Whether you've fallen victim to a recent attack or are facing the consequences of partial or failed recovery attempts, we can help. We handle ransomware recovery at any stage.

Storage Systems, Backup Platforms, and Virtual Environments We Can Recover After Ransomware

We recover from and support ransomware recovery on hardware and software by:

  • Veeam
  • NetApp
  • Synology
  • Dell EMC
  • QNAP
  • Microsoft Hyper-V
  • VMware
  • Western Digital
  • IBM Tape Systems
  • Amazon AWS S3/Glacier

All systems are handled under strict confidentiality and in a secure environment meeting ISO Class 3 cleanroom standards.

Ransomware Recovery Questions About Risk, Timing, and Alternatives to Paying

Common questions about recovering from ransomware attacks.

How soon should I act after discovering ransomware?

You should act quickly. Power down infected devices, isolate them, and contact R3 for a free consultation as soon as possible.

Do I need to pay the ransom first?

No. Paying the ransom does not ensure full recovery. Many decryptors fail or further damage your data. We provide alternatives.

What if my backups were also encrypted?

We frequently recover data from unaffected tapes, cold storage, cloud versions, or from damaged file fragments using proprietary tools.

Do you work with insurance carriers?

Yes. We collaborate with insurers, forensic firms, and legal counsel during recovery to minimise business interruption and liability.

How long does the recovery take?

Most cases have a turnaround time of 12–72 hours, depending on severity and volume. Emergency services are available 24/7.

Ready for a Secure Ransomware Recovery?

Call us now for your free consultation. We'll assess your ransomware incident and begin recovery right away.

  • Get a free quote
    Request Free Quote

    Tell us about your situation and we'll respond with a no-obligation assessment.

  • Call us (free)
    0800 999 3282

    Speak directly with our team.

  • Emergency line
    07511 051360

    For business-critical situations.

enquiries@r3datarecovery.comwww.r3datarecovery.com

R3 Data Recovery Ltd — Recovering the Unrecoverable since 2004