The Hard Disk Data Recovery Services provided by R3 Data Recovery are second to none. We understand how important your data is to you and leave no stone unturned in recovering your data.
Using the very latest technology and recovery techniques we rescue data from every conceivable problem!
Data loss can happen at any time and can happen in the most unexpected ways. We can recover your data from the most unlikely disasters.
At R3 Data Recovery we think we’ve seen every possible way of losing data. Flood damaged drives with severe platter damage due to the disaster, phones dropped in toilets during a good night out and pen drives that have been run over by cars. We’ve even been asked to recover data from a hard drive that was physically lost, we’re good but not that good!
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There are three common issues that cause hard drives to fail and subsequently need the data recovering.
Hard drive failures require immediate action. You need fast, secure results, and R3 offers the solutions you need to effectively maintain your data and system after any type of failure. Call us today at 0800 999 3282 to get started with your unique case.
There are millions of storage sectors on a hard drive. These sectors contain the data stored on the hard drive. Unfortunately these sectors do fail, and when they do the data stored in that sector can’t be read by a computer any more. The computer will try and communicate with the failed sector but will give up after time. An example of this is when a computer is operating at a slower speed. Also, a computer can fail to boot up, this again maybe down to a degraded drive and files needed to boot the computer may well be stored in a bad sector. The computer with try to re-allocate the contents of the bad sector but there are only so many sectors available for re-allocation and once you have ran out of available sectors this is where you will start seeing problems rise.
To recover the data, we attach the failed hard drive to a specialised computer where we take control of the read speeds and how the hard drive spins. This allows us more time to integrate the failed storage sectors and provides a back door method of reading the data. Once we have completed this process we have an identical image of the degraded drive, where we can recover the data from.
This is also a common problem with USB Pen Drives, Flash Media Drives such as CF Cards, SD Cards, Micro SD Cards and SSD’s. Although the recovery process is completely different to that of a hard drive, we can still recover the data successfully.
There’s nothing more frustrating than powering on a computer or connecting a hard drive to a computer and nothing happens. No noises, no flashing lights, no life at all! As far as it appears the hard drive is completely dead!
This all points to an issue with the electronics of the hard drive, although there are times when an electronic fault is fixed only to unearth additional problems. The electronics are controlled by the PCB connected to the hard drive. The PCB is the heart beat of a hard drive, if the PCB has failed then the hard drive won’t work.
There are many ways a PCB can fail. From electricity spikes, bugs in Firmware, failed components and overheating to name a few.
Data recovery of an electronically failed hard drive can be as simple as replacing the PCB with an exact donor match or as complicated as reprogramming the firmware of the hard drive. The firmware is the hard drives own software it uses to run correctly. If the firmware becomes corrupted or has a bug, our engineers reprogram this part of the PCB using backups of firmware or manually doing it themselves.
There are times when components fail on the PCB and our engineers will replace these individually utilising various electronic methods. It can be complicated, especially when soldering parts through a microscope!
But once the PCB kicks into life, the hard drive is imaged and we recover the data from that image.
This is most technically demanding problem for our engineers, not only in time but also with the amount of issues a mechanically failed hard drive can present. Which is why this is the most expensive data recovery operation.
We use the word operation, because at times it is. Our engineers use a clean room with surgical gloves and face masks. And at times they are working with failed hard drives that are so badly damaged they only have one chance to recover the data needed.
The most common cause of a mechanically failed hard drive is when it has been dropped or knocked over. There are times when some of our clients get so frustrated they will hit their computers and the shock of that hit can cause a hard drive to fail. We’ve all been there so please don’t judge.
It’s important to remember the engineering that goes into the production of a hard drive. It’s unbelievable really. Most hard drives rotate at between 5400 and 7200 Revolutions Per Minute. The Read Write Heads never physically touch the storage platters, but glide across the highly polished storage platters on a cushion of air. To put that into context, the cushion of air on a hard drive is 3 to 6 nanometers compared with a strand of hair at 80,000 nanometers or a finger print at 10,000 nanometers. A hard drive is delicate!
So what can go wrong mechanically with a hard drive? Here are the main ones..
If the read write heads fail or become weak they have to be replaced by an exact donor match. Once this has been completed the hard drive is rebuilt and an image is taken of the drive.
This is where the read write heads have become stuck to the storage platters. They are removed and then replaced by an exact donor match. Once this has been completed the hard drive is rebuilt and an image is taken of the drive.
This is where the storage platters have developed wobble and the read write heads can no longer glide across them. The storage platters are removed and placed into a donor hard drive. Once this has been completed the hard drive is rebuilt and an image is taken of the drive.
Here the motor that drives the RPM has failed. The storage platters are removed and placed into a donor hard drive. Once this has been completed the hard drive is rebuilt and an image is taken of the drive.
There are times when the read write heads are engaged and they make physical contact with the storage platters causing damage. This can cause scratches and rings to the storage platters and can lead the read write heads being ripped off. This can lead to an extremely complicated data recovery operation using multiple hard drive donors and complex procedures.
What is important is that our clients know their data recovery needs are in the hands of the best engineers in the UK. We recover data where others have failed!
R3 Data Recovery is real lab that deals with real disasters each an every day. If you have any sort of problem with a hard drive or any data storage device, we are the people to contact. Call us today on 0800 999 3282 for immediate help and assistance.
With the exception of logical data loss, data loss tends to occur due to a failure of a hard disk(s) within a storage array or a failure of a hard disk that is storing data on your local computer, server etc.
Hard disk failures (as described previously) tend to fall into several categories typically, Media Degradation, Firmware, Mechanical failure or electronic.
With the exception of Media Degradation and some firmware faults, hard disk failures will likely require replacement parts from other hard disks to aid in the recovery of lost data from a storage device.
Matching parts from disks is not a straight forward task; if a disk fails is isn't just a case of locating a the same capacity disk from the same manufacturer. Disks are made in different locations with different components with different manufacturing processes. Even though they may seem to be the same, they aren’t.
R3 has built of an in depth knowledge of how to match donor disks and built a large stock of donor disks held at our storage facility in Sheffield.
There is no way to remove bad sectors from a hard drive, they are unpreventable. Bad sectors will build up over time of using the drive, in some cases you may buy a hard drive of the shelf with bad sectors on it.
If your drive had bad sectors that are affecting the performance of your drive, the best thing you can do is contact a data recovery specialist like ourselves here at R3.
We have specialist hardware and software that allows us to read and correct the bad sectors. However that does not mean they are fixed on that specific hard disk, it just means we are able to read them and clone them to a separate fully fuctional drive.
Normally a Hard drive, specifically an external hard drive, shows up on my computer and the computer assigns the drive a partition letter (e.g. D or E), at that point you can view and access your data. The problem occurs when you plug in your external drive and the warning "You need to format the disk before you can use it" appears. What this means is that the drive has accumulated too many bad sectors which makes the drive unable to read. Fortunately we deal with degraded HDDs on a regular basis, so this fault is not a big deal to us since we hardware which allows us to read and potentially correct the bad sectors on the drive.
If it's an internal drive however, you won't even be able to boot up the drive if there is a problem with it, instead there is a black screen which says "Disk boot failure" (only for old machines e.g. Windows XP). Normally this is an indication that the drive is failing and has some bad sectors on it, although there are ways to resolve this issue if it turns out not to be bad sectors. With Windows 10, normally you would get what people call “The black screen of death”, again there are ways that you can try and boot the disk.
There may come a time when you have your PC on and you are using your external hard drive or your SD card and you accidently format your device. We have quite a few customers who send in their devices and tell us that the device has been formatted. When a device has been formatted, normally it’s a case of it being recoverable and we then assure the customer that we will be able to recover at least some of the data. The reason for this is that we can use recovery software to scan the device which will show up any files that the customer has lost after the format, although in some cases the folder structure may be damaged.
Problems arise when customers format their drives and then write data over it, this therefore decreases the chance of a recovery as it would be harder for us to go through and search for the files and search for them in one piece. In this situation we would only have to perform a RAW scan to have any chance of saving the data.
There are a few ways that you can potentially recover your data for free after the drive has been formatted. You can install the software application "EasUS data recovery wizard". All you need to do once you install the application is press the "scan" button. Once you have done that a quick scan of the drive will start first to try and locate all the lost data on the formatted hard drive. After the scan completes, a deep scan will automatically launch in order to find more files. After the deep scan has been completed, you can then preview and choose the files you want from the listed data that has been found. You then click "Recover" to retrieve them back to the formatted drive and/or a different drive so that the same thing doesn’t happen again. Normally however though you will be able to see what files you have recovered but you will have to pay a fee to pay for a premium version of the software to recover the files that the scan has found.
It is so important that you contact us so we can help diagnose the best and cheapest way forward. If you try to recover the data yourself you may cause further damage depending on the issue, which is why it is important you contact us as early as possible.
We provide outstanding customer support and continually update you as to the current status of your recovery.
We are not a reseller; you will talk to the technician who is performing your recovery!
If your hard drive happens to fail, contact our team of experts at 0800 999 3282. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
We had a very unfortunate accident, where our main server was knocked over and our Western Digital hard drive was damaged. Our software maintenance engineers were unable to help us. Fortunately the R3 Data Recovery came to the rescue and worked tirelessly over the weekend to get us up and running they kept us informed all the way through the process and were always available on the phone. They were very professional and efficient and I would highly recommend them to anybody.
Shahram Mirtorabi - Hindley Dental Practice
R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk
If your hard drive happens to fail, contact our team of experts. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.
Call us today at 0800 999 3282 or fill out our FREE, no-obligation diagnostics form for immediate help!