
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 592+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Very fast and efficient. All data recovered and great at keeping in touch throughout the recovery.
Excellent service, saved me many days of work by managing to restore corrupted data
Great communication and swift service. Successfully recovered important mobile phone data for me. Thanks!
Great Reliable Service! Recovered 95% of my data in a Lab Recovery. I was very pleased with the communication and overall experience.
best service ive ever had from any company- thank you so much for you help this year
Excellent service.
Fantastic service! E-mails were answered quickly and informatively, and the recovery team managed to get all of my data back for me in great time. I've learned my lesson about backing up my data but if anyone I know ever needs their data recovered, I'm absolutely going to send them this way.
Fantastic service when you find yourself in a dark place, they assisted quick efficient and without any hidden agenda ss other were trying to peddle, they saved my skin and is the first place I will go to if I find myself in this position again
Excellent service
R3 data recovery were absolutely amazing when the hard drive failed on my 2012 iMac. I’d originally taken it to Apple who’d diagnosed the problem but couldn’t fix it and I was left in a blind panic with all of my photos and documents stuck on a computer I couldn’t access (and which I stupidly hadn’t backed up for years). Apple suggested a data recovery company that partnered with them to offer 10% off but when I got a quote, it was thousands! After some research, I found R3 and caught owner Andy on the phone on a Saturday morning. He quoted a few hundred pounds, which was far more reasonable and was an absolute delight to speak to, completely putting me at ease that there was hope of data recovery. Andy put me in touch with director Will who sent out the packaging the next week, and within a couple of weeks I received a hard drive back with my data on, which I was then able to download to a new computer. They were incredible helpful when I needed a little help over the phone to transfer the data and I cannot thank Andy, Will and the rest of the team enough for getting me back all of my treasured photos and important documents, it’s meant absolutely everything to me.
The service provided was very good
I had an issue with a memory stick and lost 2 years' worth of designs. sent the damage stick to R3 and they recovered everything in less than 2 days. Fast and professional service, and was kept informed throughout the process.
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