
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 591+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
The R3 Data Recovery team are outstanding in every way, going above and beyond in all areas. Communication was great, making time outside of working hours to explain the situation and their plans. They worked tirelessly to get a positive outcome and I would wholeheartedly recommend them to anyone who needs their help.
These guys were really professional and straight forward. Highly recommend their service if you have old hard drives that you think have died and need resurrecting
Excellent communication during the whole process. Was even able to have my device collected from my house and taken to the lab on the same day so the engineers could get started. All files recovered within 24 hours, couldn't be more grateful.
Amazing Service, spoke to the MD. He explained the process involved with the data recovery. Certainly much cheaper than other data recovery services I have used in the past and customer service is far better. The turnaround was quick too. I highly recommend R3 Data Recovery
Excellent Communications, fast delivery, would definitely use them again but i hope i don't have to..
Good service
Excellent service very polite and helpful staff. Will definitely recommend to anyone who needs help.
R3 data recovery were absolutely amazing when the hard drive failed on my 2012 iMac. I’d originally taken it to Apple who’d diagnosed the problem but couldn’t fix it and I was left in a blind panic with all of my photos and documents stuck on a computer I couldn’t access (and which I stupidly hadn’t backed up for years). Apple suggested a data recovery company that partnered with them to offer 10% off but when I got a quote, it was thousands! After some research, I found R3 and caught owner Andy on the phone on a Saturday morning. He quoted a few hundred pounds, which was far more reasonable and was an absolute delight to speak to, completely putting me at ease that there was hope of data recovery. Andy put me in touch with director Will who sent out the packaging the next week, and within a couple of weeks I received a hard drive back with my data on, which I was then able to download to a new computer. They were incredible helpful when I needed a little help over the phone to transfer the data and I cannot thank Andy, Will and the rest of the team enough for getting me back all of my treasured photos and important documents, it’s meant absolutely everything to me.
Super recovery of very important data from a very old memory stick. Superb communications and very simple effective work Greatly appreciated - life saving in fact
Superb - saved my life. So organised, communicative, efficient, diligent. Within 24 hours of collecting my fire damaged hard disk, they had retrieved all my data. Sincerely, thank you!
Saved my life! Thank you so much 😁
Fortunately, they were able to do a geat job for me for me after a hardware failure inside a WD 2 terabyte external drive. The vast majority of files were recovered. The interaction with them was very good, they made no promises that they couldn't keep and were very swift in response. The cost of the work i found quite reasonable ( first and hopefully only time user!) - but then again it really depends on what value you put on your own threatened data (backed-up personal photos & work files).
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