
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 589+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
One of the most expert professional, efficient, trustworthy and caring businesses I have ever experienced. Andy is calm and reassuring to help one deal with the panic of data loss. The successful and quick data recovery performed on my broken USB stick was a miraculous result!
The service provided was very good
Quick and easy process. very professional and all data was succesfully recovered from my device.
Amazing Service, spoke to the MD. He explained the process involved with the data recovery. Certainly much cheaper than other data recovery services I have used in the past and customer service is far better. The turnaround was quick too. I highly recommend R3 Data Recovery
R3 successfully recovered 850Go of data from my failed hard drive in about a month. At first I was sent a file list that was only showing about half of the content, which scared me, but after sending further details and explanation the team was able to find everything I wanted. Each step was clearly explained to me and the communication was great. It's not a cheap service but it's a huge relief for me to have everything back. Now I'm copying all my data on 3 different drives + Cloud.
Excellent service.
This is the second time I have used R3 Data Recovery in 10 years. Both times full fast recovery and was kept well informed during all stages of the process. This time is was after the failure of a 1TB internal hard disk. Collection and return of disk/recovery media fast and reliable. Although I hope not to have to use their services again I wouldn't hesitate if necessary.
Excellent service very helpful from start to finish
These guys were really professional and straight forward. Highly recommend their service if you have old hard drives that you think have died and need resurrecting
Excellent service. Very pleasant and helpful staff. Would have been 10 but very bad service from Parcelforce .
Thank you SO much for your great work in recovering my data from my USB memory stick. I had no recent backup (I know!!) and a lot of very valuable files which would have taken hours to rewrite. From the moment I spoke to Will, I began to have hope. No false promises, clear outline of costs, timescales and possible outcomes. Fortunately, I was one of the 97% "lucky" ones. All but 13 (unimportant) files restored and returned to me within 48 hours. So pleased I found you!! THANK YOU just doesn't do it really. Can only recommend you at every possible opportunity. x
Very helpful, informative and genuine. My hard drive corrupted and almost all Of the files were saved. I can’t thank the team enough!
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