R3 Data Recovery Reviews & Testimonials

From my first enquiry on their website everything was handled promptly and professionally. First I got an email acknowledgement so I knew they were aware of my enquiry. Then a call from an actual human being; Stewart Gemmill who talked me through my issues, clearly explained my options and costs and sorted collection there and then. Collection and return delivery happened exactly as and when I was told. I received detailed email updates on the progress of the recovery of my data. Courtesy call and emails to clarify points and I was happy with progress. Returned new drive is installed, working fine and I could not be happier. All happened well within their advertised turnaround time and done in friendly manner, not intimidated by their better knowledge and professionally. Did not judge me once - even though it was down to my error. R3 response and service far exceed my expectations and I could not be happier. I would recommend them to friends and colleagues in a heartbeat and I am quite happy to have my name and comments shared by R3. Thank you!

A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.

Very quick and professional. They really saved my bacon as all our critical dada was inaccessible as our drive had failed.

Communication was informative and timely throughout, my expectations were clearly set on the process that would be undertaken, the issues impacting potential success, the likelihood of recovering my files in the various options and throughout the actual process. The actual recovery process was much faster than expected and at every stage I was consulted to ensure that the approach met my needs. It's everything you could have wanted from this kind of service.

R3 were able to recover all the files I needed from my hard drive. Communication was excellent, really quick, clear and efficient. I was very impressed with the level of service and felt reassured throughout the process.

Excellent service highly recommended

Just a message to say thank you so much for all the help you and your team have done to recover the photos from my wife's Corrupted sd card. She is so happy they're not lost forever. From start to finish your service has been 5stars

Excellent, rapid, efficient and affordable service

This is the second time I have used R3 Data Recovery in 10 years. Both times full fast recovery and was kept well informed during all stages of the process. This time is was after the failure of a 1TB internal hard disk. Collection and return of disk/recovery media fast and reliable. Although I hope not to have to use their services again I wouldn't hesitate if necessary.

The service was amazing. They collected my hard drive.. responded within a few hours for any queries. Very knowledgeable and guided me with the process and sent back the drive with data as soon as they had retrieved it. My hard drive had photos of my children from when they were born and was extremely sentimental. I would recommend R3 to anyone in my situation. Taking this opportunity to give my heartfelt thanks to R3 and the team members.

best service ive ever had from any company- thank you so much for you help this year

Excellent company to deal with. Highly professional and patient and no pressure to get the files. The only company to do it. All other ones are scams.