
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 589+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
The R3 Data Recovery team are outstanding in every way, going above and beyond in all areas. Communication was great, making time outside of working hours to explain the situation and their plans. They worked tirelessly to get a positive outcome and I would wholeheartedly recommend them to anyone who needs their help.
R3 were able to recover all the files I needed from my hard drive. Communication was excellent, really quick, clear and efficient. I was very impressed with the level of service and felt reassured throughout the process.
After being told my hard drive was damaged beyond repair, I was recommended to use R3 data recovery. Nothing was too much trouble, always at the end of the phone and gave an amazing professional service. Highly recommend and a massive thank you to Andy Butler who went above and beyond at all times:)
These guys recovered 100% of my data…!! They kept me informed all the way and were very professional. A little bit expensive, but worth every penny. Wouldn’t hesitate to recommend them and would happily use again.
These guys managed to save several years of professional work from a Drobo RAID system. Fast, efficient, calm service. Expensive but effective.
R3 successfully recovered 850Go of data from my failed hard drive in about a month. At first I was sent a file list that was only showing about half of the content, which scared me, but after sending further details and explanation the team was able to find everything I wanted. Each step was clearly explained to me and the communication was great. It's not a cheap service but it's a huge relief for me to have everything back. Now I'm copying all my data on 3 different drives + Cloud.
Communication was informative and timely throughout, my expectations were clearly set on the process that would be undertaken, the issues impacting potential success, the likelihood of recovering my files in the various options and throughout the actual process. The actual recovery process was much faster than expected and at every stage I was consulted to ensure that the approach met my needs. It's everything you could have wanted from this kind of service.
Excellent communication during the whole process. Was even able to have my device collected from my house and taken to the lab on the same day so the engineers could get started. All files recovered within 24 hours, couldn't be more grateful.
Excellent service highly recommended
Relieved to have the data back and the iPad apparently working. Early communication could have been more efficient but generally was ok. Greater clarity of file type - I expected something that could feed into Word or into my IPad. I was unaware that I needed another app to access the data.
Excellent service and everyone was very helpful and friendly. Cost was comparable to other companies and I considered it good value for money.
Excellent Service all files recovered,couldn`t have asked for more.
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