
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 590+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Excellent service very polite and helpful staff. Will definitely recommend to anyone who needs help.
Excellent service and everyone was very helpful and friendly. Cost was comparable to other companies and I considered it good value for money.
Data Recovery have been amazing recovering all my files!! They have also been so professional from the first time I contacted them until the end of the process when I got all my files back!!! I strongly recommend them, they definitely know all about how to recover files from a faulty hard drive!!
The service was amazing. They collected my hard drive.. responded within a few hours for any queries. Very knowledgeable and guided me with the process and sent back the drive with data as soon as they had retrieved it. My hard drive had photos of my children from when they were born and was extremely sentimental. I would recommend R3 to anyone in my situation. Taking this opportunity to give my heartfelt thanks to R3 and the team members.
Very fast and efficient. All data recovered and great at keeping in touch throughout the recovery.
Excellent Communications, fast delivery, would definitely use them again but i hope i don't have to..
I accidentally overwrote my Masters portfolio literature review. I rang R3 data retrieval in the morning and Andy was amazing and managed to retrieve it for me within the day. Best money I ever spent, excellent service and customer care. 10/10 would recommend.
These guys managed to save several years of professional work from a Drobo RAID system. Fast, efficient, calm service. Expensive but effective.
Great service, very helpful and honest. Got all my data back with regular updates and great communication. While princely it is definitely value for money - saved hours of work and worry
These guys recovered 100% of my data…!! They kept me informed all the way and were very professional. A little bit expensive, but worth every penny. Wouldn’t hesitate to recommend them and would happily use again.
Excellent service very helpful from start to finish
Very helpful, informative and genuine. My hard drive corrupted and almost all Of the files were saved. I can’t thank the team enough!
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