
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 590+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Could not have been more helpful. From the initial phone conversation with Andy, to the regular updates from Will, a thoroughly professional service, to say nothing of a successful outcome.
Excellent service! Excellent professionals!
A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.
Quick and easy process. very professional and all data was succesfully recovered from my device.
Absolutely brilliant and bona fide company that does what is says in its company title. How important is your lost data to you??? Well if it means as much as it does to me and you are stupid enough to not have those back ups in place, then do not complain about the costs to recover them. Relatively speaking, was quite cheap considering there was 25 years worth of data recovered. I used my credit card on this failure on my part, but don't regret a single pound spent. Will and his team recovered the data from an old Linux system drive and put it onto a brand new one terabyte external hard drive for me ready to run under Windows. To all persons who need a reputable company and are trawling through various Google searches, this is the real deal and actually do their recovery on site. Hopefully you will never need to be in this situation, but if you do give them a call. Great interaction and regular updates throughout the process. Many thanks to all at R3 Data Recovery. John C.
Very helpful, informative and genuine. My hard drive corrupted and almost all Of the files were saved. I can’t thank the team enough!
R3 were able to recover all the files I needed from my hard drive. Communication was excellent, really quick, clear and efficient. I was very impressed with the level of service and felt reassured throughout the process.
Excellent service.
Very helpful, kept me informed throughout the process and recovered all data it was possible to recover. Very happy to have the photos back :-)
These guys recovered 100% of my data…!! They kept me informed all the way and were very professional. A little bit expensive, but worth every penny. Wouldn’t hesitate to recommend them and would happily use again.
I was sceptical that R3 could recover the encrypted data from my Android phone. I shouldn't have doubted them, their service was quick and efficient. Very gratefull - thank you.
Excellent Service all files recovered,couldn`t have asked for more.
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