
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 591+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Knowledgable and friendly. Recovered 4000 pics from a dead Huwaei with swollen batteries and internal fault for me. Excellent professional service and communications.
Quick and easy process. very professional and all data was succesfully recovered from my device.
Did the job. Did it quickly. Communicated effectively. Some miscommunication occurred. Price was more than anticipated.
Spoke to Andy on Friday afternoon after all the files on my hdd were not accessible, he calmed me down and I dropped the disc in around tea time, Paul took a look and told me how the disc had failed and confirmed it should be possible to recover most if not all the data, and they would drop straight onto it. I received a list of recoverable files on Monday, paid the invoice which was actually slightly less than I was expecting and Tuesday lunchtime was able to collect the recovered data on a new hdd. Great service, reasonable costs and all my data was saved. Definitely recommend R3.
Fantastic service, kept well informed throughout the process. All questions answered promptly. Sending Hard Drive easy, clear arrangements, likewise on return following data recovery. Many thanks to Andy, Will and Nick. R3 Data Recovery are the real deal in a sector where sadly too many scammers operate.
These guys managed to save several years of professional work from a Drobo RAID system. Fast, efficient, calm service. Expensive but effective.
expensive but value for money
Great service. Picked up same day. Didn’t get my videos but got most of my photos. Thanks
Absolutely brilliant and bona fide company that does what is says in its company title. How important is your lost data to you??? Well if it means as much as it does to me and you are stupid enough to not have those back ups in place, then do not complain about the costs to recover them. Relatively speaking, was quite cheap considering there was 25 years worth of data recovered. I used my credit card on this failure on my part, but don't regret a single pound spent. Will and his team recovered the data from an old Linux system drive and put it onto a brand new one terabyte external hard drive for me ready to run under Windows. To all persons who need a reputable company and are trawling through various Google searches, this is the real deal and actually do their recovery on site. Hopefully you will never need to be in this situation, but if you do give them a call. Great interaction and regular updates throughout the process. Many thanks to all at R3 Data Recovery. John C.
Excellent service and fast return of precious family photographs that could have been lost forever. We are very grateful. Thank you.
Great team, extremely helpful! They recovered my failed drive several years ago, and were able to help me again when I mislaid the password to the recovery drive they sent me. Stuart took the time while I was on the phone to make sure the password was correct and that the drive would open, and it worked first try! Live savers!
Very fast and efficient. All data recovered and great at keeping in touch throughout the recovery.
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