
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 589+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Fantastic people to deal with Totally honesty Kept me informed throughout the process, would have no hesitation in recommending them Martin C
HIGHLY RECOMMEND. What absolutely legends they are. Not only did they recover all of my data from an completely dead hard drive which literally saved my business, but they also had all of the work (5TB) back to me within 6 days, literally driven to my door. They worked tirelessly day and night not leaving my drive and Andy was on hand no matter what the time to answer any of my questions, and calm me down when in tears and panicking. Much more than data recovery but in short, these are the people you need to go to if you have any hard drive issues - do not go to the manufacturers, you may end up with a new drive but no data!
Excellent Service all files recovered,couldn`t have asked for more.
Quick & efficient service. A little pricy but well worth it!!
These guys managed to save several years of professional work from a Drobo RAID system. Fast, efficient, calm service. Expensive but effective.
5* customer service. I cannot thank R3 Data Recovery enough. The team recovered all my photos and videos from a WD NAS drive. Would highly recommend, you definitely get what you pay for, Many thanks.
R3 Data Recovery literally saved me. All data lost, and my current IT company couldn't help. They put me in contact with R3 Data Recovery, the next day they sent for the drive, and it took around 1 week to recover everything. They then sent it straight back and everything/all files was exactly how I had them before I had lost them. HUGE Relief, and extremely lovely friendly staff that put me at ease. DEFINIETLY recommend!!
Excellent Communications, fast delivery, would definitely use them again but i hope i don't have to..
Great service. Picked up same day. Didn’t get my videos but got most of my photos. Thanks
Quick and easy process. very professional and all data was succesfully recovered from my device.
The service was amazing. They collected my hard drive.. responded within a few hours for any queries. Very knowledgeable and guided me with the process and sent back the drive with data as soon as they had retrieved it. My hard drive had photos of my children from when they were born and was extremely sentimental. I would recommend R3 to anyone in my situation. Taking this opportunity to give my heartfelt thanks to R3 and the team members.
Absolutely brilliant and bona fide company that does what is says in its company title. How important is your lost data to you??? Well if it means as much as it does to me and you are stupid enough to not have those back ups in place, then do not complain about the costs to recover them. Relatively speaking, was quite cheap considering there was 25 years worth of data recovered. I used my credit card on this failure on my part, but don't regret a single pound spent. Will and his team recovered the data from an old Linux system drive and put it onto a brand new one terabyte external hard drive for me ready to run under Windows. To all persons who need a reputable company and are trawling through various Google searches, this is the real deal and actually do their recovery on site. Hopefully you will never need to be in this situation, but if you do give them a call. Great interaction and regular updates throughout the process. Many thanks to all at R3 Data Recovery. John C.
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