
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 589+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Excellent service highly recommended
Data Recovery have been amazing recovering all my files!! They have also been so professional from the first time I contacted them until the end of the process when I got all my files back!!! I strongly recommend them, they definitely know all about how to recover files from a faulty hard drive!!
These guys were really professional and straight forward. Highly recommend their service if you have old hard drives that you think have died and need resurrecting
Super recovery of very important data from a very old memory stick. Superb communications and very simple effective work Greatly appreciated - life saving in fact
Absolutely brilliant and bona fide company that does what is says in its company title. How important is your lost data to you??? Well if it means as much as it does to me and you are stupid enough to not have those back ups in place, then do not complain about the costs to recover them. Relatively speaking, was quite cheap considering there was 25 years worth of data recovered. I used my credit card on this failure on my part, but don't regret a single pound spent. Will and his team recovered the data from an old Linux system drive and put it onto a brand new one terabyte external hard drive for me ready to run under Windows. To all persons who need a reputable company and are trawling through various Google searches, this is the real deal and actually do their recovery on site. Hopefully you will never need to be in this situation, but if you do give them a call. Great interaction and regular updates throughout the process. Many thanks to all at R3 Data Recovery. John C.
Very fast and efficient. All data recovered and great at keeping in touch throughout the recovery.
HIGHLY RECOMMEND. What absolutely legends they are. Not only did they recover all of my data from an completely dead hard drive which literally saved my business, but they also had all of the work (5TB) back to me within 6 days, literally driven to my door. They worked tirelessly day and night not leaving my drive and Andy was on hand no matter what the time to answer any of my questions, and calm me down when in tears and panicking. Much more than data recovery but in short, these are the people you need to go to if you have any hard drive issues - do not go to the manufacturers, you may end up with a new drive but no data!
Excellent service very helpful from start to finish
Worked hard in recovering my important date
Swift successful recovery of Data - thank you
Excellent service
My hard drive full of every family photo for the last 20 years died. It also contained every document I had saved in that time. A hard drive full of very sentimental files such as photos of my children being born. Devastated at the prospect of losing all of this data, I set about finding a recovery service. So many providers had patchy reviews and didn't look legit until I came across R3. The service was very smooth and 99.9% of my data was recovered. Just 12 files could not be recovered out of 77,000!
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