
R3 Data Recovery Reviews & Testimonials
R3 Data Recovery holds a 4.7/5 rating from 590+ verified reviews, with customers highlighting our ability to recover data from hard drives, SSDs, RAID systems, and mobile devices - even when other labs fail.
Real experiences from data recovery customers across the UK
Data recovery isn't just technical — it's personal. Whether it's a business facing downtime or a family fearing the loss of precious memories, the impact is real.
This hub brings together verified experiences from people across the UK, highlighting how R3 engineers diagnose failures, recover lost data, and support customers through one of the most stressful situations they can face.
What these reviews represent
- Devices
- Hard drives, SSDs, RAID arrays, mobile phones, USB drives, servers
- Failure Types
- Mechanical and logical failures, accidental deletion, RAID degradation, physical drop damage, ransomware encrypted, fire/flood damage
- Services Reviewed
- Standard recovery, emergency recovery, RAID rebuilds, mobile device recovery, ransomware encrypted recovery
- Provider Reviewed
- R3 Data Recovery Ltd (Security House Lab, Sheffield)
What customers experienced with R3?
Every review below comes from a real customer who trusted R3 with their data. These stories reflect real challenges, real recoveries, and the work our engineers do every day.
Data Recovery have been amazing recovering all my files!! They have also been so professional from the first time I contacted them until the end of the process when I got all my files back!!! I strongly recommend them, they definitely know all about how to recover files from a faulty hard drive!!
A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.
Excellent service
5* customer service. I cannot thank R3 Data Recovery enough. The team recovered all my photos and videos from a WD NAS drive. Would highly recommend, you definitely get what you pay for, Many thanks.
Excellent service, saved me many days of work by managing to restore corrupted data
Saved my life! Thank you so much 😁
Fabulous service, they saved my bacon when I accidentally overwrote my 8,500 word lit review for uni. Super professional and speedy,they really went the extra mile for me. Worth every penny.
Amazing service. Don’t waste money and make matters worse by purchasing online options or software. These guys will sort it, if it’s at all possible. Wouldn’t go anywhere else.
R3 were not only very knowledgable about Data Recovery; they also had very good customer service, giving us regular updates about the progress and 'holding our hands' through what could have been a very stressful time for our business.
Upon my first contact with the team at R3, they were helpful, informative and professional. I couldn't have asked for a more efficient and secure service. Any question I asked was responded to promptly and with due care and attention. I wouldn't hesitate in recommending their service and thank them immensely for the recovery they provided for me. My documents were/are so incredibly important to me and R3 Data Recovery managed to get the vast majority back for me. The email they sent outlining all they had recovered allowed me to breathe a huge sigh of relief. Thank you so much!
Superb service from R3 Data Recovery. Having stupidly deleted an external drive of all my files I called and Andy was of invaluable help. He went through different options and advised me on the one that would probably be the best for the issue I had. 24 hours later I have all of my data back where it should be. Cannot recommend highly enough.
I was sceptical that R3 could recover the encrypted data from my Android phone. I shouldn't have doubted them, their service was quick and efficient. Very gratefull - thank you.
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