R3 Data Recovery Reviews & Testimonials

Great communication and swift service. Successfully recovered important mobile phone data for me. Thanks!

Excellent Service all files recovered,couldn`t have asked for more.

Fortunately, they were able to do a geat job for me for me after a hardware failure inside a WD 2 terabyte external drive. The vast majority of files were recovered. The interaction with them was very good, they made no promises that they couldn't keep and were very swift in response. The cost of the work i found quite reasonable ( first and hopefully only time user!) - but then again it really depends on what value you put on your own threatened data (backed-up personal photos & work files).

From my first enquiry on their website everything was handled promptly and professionally. First I got an email acknowledgement so I knew they were aware of my enquiry. Then a call from an actual human being; Stewart Gemmill who talked me through my issues, clearly explained my options and costs and sorted collection there and then. Collection and return delivery happened exactly as and when I was told. I received detailed email updates on the progress of the recovery of my data. Courtesy call and emails to clarify points and I was happy with progress. Returned new drive is installed, working fine and I could not be happier. All happened well within their advertised turnaround time and done in friendly manner, not intimidated by their better knowledge and professionally. Did not judge me once - even though it was down to my error. R3 response and service far exceed my expectations and I could not be happier. I would recommend them to friends and colleagues in a heartbeat and I am quite happy to have my name and comments shared by R3. Thank you!

Excellent service and everyone was very helpful and friendly. Cost was comparable to other companies and I considered it good value for money.

Knowledgable and friendly. Recovered 4000 pics from a dead Huwaei with swollen batteries and internal fault for me. Excellent professional service and communications.

The R3 Data Recovery team are outstanding in every way, going above and beyond in all areas. Communication was great, making time outside of working hours to explain the situation and their plans. They worked tirelessly to get a positive outcome and I would wholeheartedly recommend them to anyone who needs their help.

best service ive ever had from any company- thank you so much for you help this year

Relieved to have the data back and the iPad apparently working. Early communication could have been more efficient but generally was ok. Greater clarity of file type - I expected something that could feed into Word or into my IPad. I was unaware that I needed another app to access the data.

Superb service from R3 Data Recovery. Having stupidly deleted an external drive of all my files I called and Andy was of invaluable help. He went through different options and advised me on the one that would probably be the best for the issue I had. 24 hours later I have all of my data back where it should be. Cannot recommend highly enough.

My heart sank when my old 2GB flash drive 'died', knowing there was a lot of important and historical data on there. Advice from a family friend led me to R3 and I'm so glad I entrusted the recovery with them. The majority has been recovered with several corrupt files but I have the main ones I was hoping for! The service has been exceptional - extremely prompt response to my initial inquiry, excellent communication and customer service throughout, and organised collection and return of the drive. I shall learn by my mistake and make regular backups but I shall certainly know where to go if needed again! I can't thank the whole team enough.

Efficient-Rapid-Sucessful! I don't know how bad my external hard drive was but I know I needed the data recovered. I tried a local company and they were no help at all. These guys had the job sussed in a matter of days and a cost-effective proposal that suited me perfectly. Once agreed, the job was completed quickly and I'm back in touch with all my data. Thanks very much!