Commvault Data Recovery
Professional Commvault backup and recovery services to restore your critical business data when disaster strikes
- Commvault SpecialistCommServe, ContentStore, MediaAgent recovery
- No Data, No FeeWhere applicable
- 24/7 EmergencyResponse in hours, not days
5 Highlights on Commvault Data Recovery
Commvault data recovery is a specialist service that restores your backup data when corruption, ransomware, hardware failure, or accidental deletion strikes your Commvault environment.
Deep Commvault Expertise
Our engineers have years of hands on experience with Commvault environments, recovering data from failed backup jobs, corrupted storage policies, and damaged media agents across every platform version.
Full Backup Type Coverage
We recover data from full, incremental, and differential Commvault backups, including deduplication databases, ContentStore libraries, and auxiliary copy targets that standard restore methods can't access.
24/7 Emergency Support
R3 Data Recovery operates round the clock for Commvault emergencies. Same day response is available for organisations facing critical data loss from ransomware, hardware failure, or accidental deletion.
Proven Success Rate
Our Commvault data recovery success rate ranks among the highest in the United Kingdom, spanning tape, disk, cloud, and hybrid storage configurations used by businesses of every size.
No Data, No Fee Guarantee
Every Commvault data recovery engagement starts with a free evaluation. If we can't recover your data, you don't pay. That commitment removes the financial risk from an already stressful situation.
Talk to a Commvault recovery engineer
If your Commvault backups have failed and standard restore tools are not working, our engineers are available 24/7 to triage your situation and advise on next steps.
Why Choose Our Commvault Data Recovery
Commvault data recovery is a specialised discipline that demands deep knowledge of CommServe databases, MediaAgent architectures, and storage policy configurations. R3 Data Recovery has built that knowledge over years of hands on work as a Commvault specialist, supporting environments ranging from single server setups to enterprise scale deployments across multiple data centres.
Our team doesn't just understand backup software. We understand the underlying storage hardware, file systems, and database structures that Commvault relies on. When a backup job fails, a ContentStore becomes corrupted, or a disaster recovery plan doesn't execute as expected, we trace the problem through every layer of the infrastructure.
We've recovered Commvault data from NTFS and Linux file systems, from RAID arrays with multiple disk failures, from tape libraries with damaged media, and from cloud storage targets with encryption errors. Each scenario requires a different technical approach, and our engineers select the right method based on a thorough diagnosis of your specific failure.
R3 Data Recovery serves clients across London, Manchester, Birmingham, Leeds, Glasgow, Sheffield, Liverpool, Bristol, Newcastle, Southampton, Leicester, and Northampton. We offer free collection throughout the UK and provide secure, encrypted handling of all recovered data. As an enterprise backup recovery provider, our cleanroom facilities meetISO Class 3 standards for physical media work, and our cyber security protocols protect your information at every stage of the recovery process.
Signs You Need Commvault Data Recovery
Commvault data recovery becomes necessary when your backup infrastructure can no longer restore the files and databases your organisation depends on. From backup job failure to media degradation, here are five scenarios that signal you need professional help.
CommServe Database Corruption
The CommServe database is the brain of your Commvault environment. It tracks every backup job, storage policy, and client association. When this database becomes corrupted through hardware failure, improper shutdown, or software error, your entire backup history can become inaccessible. Standard repair tools may not resolve deep corruption, and attempting manual fixes without expertise risks permanent data loss.
Failed Restore Operations With Persistent Errors
You run a restore job and it fails. Error codes reference missing data paths, deduplication signature mismatches, or media read failures. You retry with different parameters. It fails again. Repeated failed restores often indicate underlying damage to the ContentStore, the media, or the index cache that requires specialist intervention to diagnose and resolve.
Ransomware Encryption of Backup Infrastructure
Modern ransomware variants specifically target backup systems. If a cyber attack has encrypted your CommServe, MediaAgents, or storage targets, your backup data may appear completely lost. R3 Data Recovery works with encrypted Commvault environments to extract and reconstruct data from affected storage, often recovering information that the organisation believed was destroyed.
Physical Media Degradation in Tape or Disk Libraries
Tape media deteriorates over time. Hard drives develop bad sectors. RAID arrays suffer multiple disk failures. When the physical storage underlying your Commvault library degrades beyond what the software can compensate for, the backup data stored on that media requires physical recovery techniques before any Commvault level restoration can proceed.
Accidental Deletion of Storage Policies or Subclients
A misconfigured retention rule, an unintended storage policy deletion, or an erroneous subclient removal can wipe references to months or years of backup data. The actual data may still exist on the storage media, but Commvault no longer knows it's there. Our engineers handle storage policy reconstruction, locating, cataloguing, and extracting that orphaned data directly from the underlying storage.
Our Commvault Data Recovery Process
Commvault data recovery at R3 Data Recovery follows a structured, repeatable process designed to give you the best chance of a complete restoration.
- 1
Initial Consultation and Free Collection
Contact our team by phone or email. We'll discuss your Commvault environment, the nature of the failure, and the data you need recovered. We arrange free collection of affected media from anywhere in the United Kingdom, or we can connect remotely to assess virtual and cloud based environments.
- 2
Diagnosis and Evaluation
Our engineers perform an in-depth examination of your Commvault infrastructure. We inspect the CommServe database, MediaAgent configurations, storage policies, and the physical or virtual storage media. You receive a detailed report outlining what happened, what data we can recover, the expected timeframe, and a fixed price quote.
- 3
Recovery Execution
Once you approve the quote, we begin the recovery. This may involve cleanroom work on damaged hard drives or tapes, reconstruction of corrupted deduplication databases, extraction of data from encrypted storage, or direct reads from raw media bypassing the Commvault application layer. We use forensic imaging to preserve the original state of all media before any recovery work starts.
- 4
Verification and Secure Return
We verify every recovered file against checksums and directory structures. You can review the file list before we deliver. We return your recovered data on encrypted storage media or via a secure transfer method of your choosing. All source media is handled according to your data security requirements.
Brands We Work With
Commvault data recovery often involves working with storage hardware and software from multiple manufacturers. R3 Data Recovery maintains specialist tools, firmware libraries, and diagnostic equipment for all major brands found in Commvault environments.
- Dell EMCStorage arrays, proprietary RAID configurations
- NetAppNAS filers and SAN storage
- IBMTape libraries, LTO media formats
- HPEProLiant servers, enterprise storage
- Western DigitalEnterprise hard drives
- SeagateDisk arrays, enterprise storage
- VMwareVirtual machine datastores, VMDK extraction
- MicrosoftWindows Server platforms
- BuffaloNAS devices and backup targets
- AppleMac based storage targets
Each brand presents unique challenges during recovery. Dell EMC arrays use proprietary RAID configurations. IBM tape formats require specific read hardware. VMware virtual machines store Commvault data within VMDK files that need careful extraction. Our engineers are equipped and trained to tackle every combination of hardware and software you'll find in a modern Commvault deployment.
How businesses describe complex backup recovery
Selected customer perspectives relevant to enterprise backup failures, business continuity pressure, and specialist recovery support.
- Rated 5 out of 5Verified
Enterprise B2B with 4000+ PCs, file list in two formats
“Attention and service, exceptional! disk was collected from site and when the data could be recovered a list of saved files was emailed in two different formats for viewing so the user could see if this looked correct. data was then recoverd to a new disk and returned. this company is the most efficient data recovery I have used, they will be prime contact if (when) needed again. we have over 4000 pc's on site.”
Kevin BlakeEnterprise B2B with 4000+ PCs, file list in two formats, repeat intentCustomer review from Reviews.io
- Rated 5 out of 5Verified
Repeat B2B (Interlynk Administrative Services)
“Absolutely fantastic service. On a number of occasions I have had clients lose data to drive failure and not following proper backup procedures, and every time I've called on R3 they've done the job quickly with no fuss. They've even pointed out on a number of occasions that expenses like this are often covered on business insurance, which my clients were not aware of. Wouldn't hesitate to use them again”
Interlynk Administrative Services LtdRepeat B2B (Interlynk Administrative Services), insurance adviceCustomer review from Reviews.io - Rated 5 out of 5Verified
Repeat B2B customer, Andy named
“Andy gave clear explanations, did not oversell and was very responsive to my calling to check progress. I have used R3 twice now for our business and have been delighted with the results. I have found that no other data recovery has this level of ownership and professionalism.”
Mike Griffiths.Repeat B2B customer, Andy namedCustomer review from Reviews.io
FAQs About Commvault Data Recovery
Common questions about recovering data from Commvault backup environments, including timescales, costs, and what to expect from the process.
What is Commvault data recovery?
When should I contact a professional for Commvault recovery?
How long does Commvault data recovery take?
Can you recover data from a corrupted Commvault deduplication database?
Does R3 Data Recovery offer remote Commvault recovery?
How much does Commvault data recovery cost?
Related Recovery Services
- Veeam Data RecoveryEnterprises running both Commvault and Veeam often partition backup responsibilities by workload type. When a shared storage failure corrupts both platforms simultaneously, R3 recovers from Veeam VBK repositories using the same forensic approach applied to Commvault ContentStores.
- Acronis Data RecoveryCommvault and Acronis frequently coexist in environments where Commvault handles enterprise workloads and Acronis covers endpoint or branch-office backup. R3 recovers from Acronis .tib/.tibx archives with the same depth applied to Commvault deduplication stores.
Ready to Recover Your Commvault Backups?
Contact our Commvault recovery engineers for a free assessment and no-obligation quote. We're available 24/7 to help.
Looking for general backup failure recovery? View our Backup Failure Data Recovery service