R3 Data Recovery Logo
Britains best British Owned data recovery company
R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.
☎️ 0800 999 3282 (8am - 8pm Workdays) · Emergency Mobile Out of Hours / Weekends 079 3282 4264
🚨 Emergency Mobile Out of Hours / Weekends 079 3282 4264
Tap FREE Call 0800 999 3282Tap For FREE Call Back / Email
R3 Data Recovery Logo
Problem with your hard drive or other data storage device? Contact us for immediate help and assistance!

All Hard Drives Fail

All mechanical devices eventually fail. It isn't a matter of how it is simply a matter of when.

On a side note though, solid state drives (SSD drives) are becoming more and more popular with computer users. First of all, they have become more affordable over recent years and their capacities have increased gradually. But ultimately SSD's have been highlighted as one of the most efficient ways to speed up your PC. Users love the speed increase in boot times and general performance whilst navigating your desktop.

It's also important to point out that solid state drives also fail. However, as it stands, and in the case of jobs we receive here at R3 Data Recovery, Mechanical hard drives still have the best opportunity of having their data recovered, and if looked after properly generally have more longevity to them.

Errors on hard drives

What Causes Errors On A Hard Drive?

From talking with our engineers at R3, an accepted cause of your hard drive failing is heat. Irrespective of how you feel about the role heat plays in wear and tear of the drive, you should take the approach of trying to limit the amount of heat your hard drive is exposed to, everyone knows the effect of heat on a PC's components, i.e. GPU, CPU, its only logical that it extends to your hard drive.

Physical damage of a hard drive can almost always leave it useless. In a brief explanation of the inner workings of a mechanical hard drive (HDD drive) it's basically made up of an aluminium platter that spins up once the device has power. The hard drive has a set of heads that accesses the data on the platter. As the platter spins, the heads move over it reading and writing data. Obviously by physically dropping your hard drive or dropping something onto it can cause the heads to become misaligned and by extension cause damage to the platter when they attempt to access to read/write from it.

Data recovery engineer

Hard Drive Clicking Sounds

A symptom of physical damage is a clicking sound once the drive is powered up. That particular noise you hear is the heads repetitively striking the platter which causes more and more damage and therefore makes the chances of recovery more difficult.

Furthermore, the age of a hard drive is also a significant aspect in regards to the health of the drive. Mechanical drives have many internal moving parts. These parts begin to breakdown over time, which causes the hard drive to degrade.

In most cases, the drive fails gradually. This is a clear advantage of having a mechanical hard drive. It will often start to show signs and symptoms that will give a preliminary warning to back up your data, not always of course but generally. In contrast to a mechanical hard drive, an SSD can often fail without warning. In addition, as we often find at R3 recovery from solid state drives is often complicated, and almost impossible in some situations.

Smashed Platters

Here is an example of one of only a few jobs we have had to announce unrecoverable as there is just no possible way of recovering the data.

We received this Toshiba 2.5 inch drive and from the get go we knew something was amiss as when we opened the packaging we could hear moving parts moving inside the drive. We knew instantly that we needed to open the drive in our cleanroom for an inspection to see the damage.​

To our surprise we opened our drive up and this is what we found.​

Smashed Hard Drive Platter

The top two platters smashed to bits, with damage like this you could only guess what happened. Most hard drive platters these days are made of glass, but even if it is dropped from a height while powered the outcome of a platter smashing is low. So we can only speculate what happened to this one?

How To Monitor Your Hard Drive

Awareness is essential when it comes to maintaining your hard drive. Amongst the most important of how long it takes to perform simple tasks. The first warning sign that the drive is starting to go degrade is the speed of data transfer becomes extremely slow. Your hard drive may be approaching the end of its life cycle if it takes an extended amount of time for you to transfer a small file.

As mentioned previously mechanical hard drives are made up of tiny moving parts. All of these parts move very rapidly in order to function. So obviously hearing out for unusual noises/vibrations and clicking is a sure-fire way of knowing your drive is failing or failed.

Another way of monitoring your hard drive is through software that tests for hard drive problems. Solid state drives and hard drives both have the capacity to use Self-Monitoring Analysis Reporting Technology (SMART) to test whether the memory storage equipment is functioning properly. Basically, by preforming a SMART test you can detect read errors, reallocated sectors, failing block count, wear and lifetime usage statistics that may be suggestive of significant issues. SMART hopefully will give you time to replace or recopy your data before the hard drive fails entirely.

Finally, and to reiterate, it's imperative to try as best as possible to keep the hard drive cool to extend its life cycle. People can take it for granted, but by purchasing and setting up a fan nearby to circulate the air around the unit may be very beneficial.

Ultimately, and what we here at R3 Data Recovery always encourage whether the outcome of recovery is positive or negative is that the best thing you can do is to back up your hard drive. It's the simplest and most cost-effective way of retaining your data as all hard drives eventually fail.

If your hard drive happens to fail, contact our team of experts at 0800 999 3282. Our skilled professionals will be able to reliably recover data on your hard drive and provide industry-leading turnaround times which give you the confidence that's necessary to develop a solid, effective recovery plan.

Posted In: Hard Drive

What Our Customers Say About Us

I have recently used R3D to retrieve data from an external hard drive.

I called Andy at 11pm on a Saturday after my hard drive failed, he immediately ran through the symptoms and calmed my fears that all data was lost, but was honest that data recoveries are not always successful.

I required the data immediately as it was for a deadline the following Friday, the issue was I was based in London and the lab based in Sheffield.

After searching all data companies in and around London none would answer my call on a Saturday. In fact no one else would answer my call or say they could look at my case on the Sunday.

I took the drive myself to R3D and was very impressed with their facilities. Andy also explained the whole process and what they were doing at each stage.

Unfortunately the hard drive had a physical failure and needed to be rebuilt to have any chance of recovering the information.

After starting the rebuild at 4pm on the Sunday, Andy advised it would take him and his team until the morning to know if any information was recoverable - fantastic I thought. Andy and Mark got to work on my drive as soon as I left and by 10pm on Sunday they had retrieved almost the entirety of the information of my hard drive.

I cannot reccomend R3D highly enough, they are clearly experts in their field and have a passion for what they do. Through the whole process Andy kept me informed of progress and explained everything they were doing.

If you have a crisis or any data recovery needs these are the guys you need!

What Does A REAL Data Recovery Lab Look Like?
R3 Second Opinion
Need Quick Help?
Fill out our no-obligation diagnostics form below to get a FREE consultation or callback.

Our data recovery engineers can diagnose the majority of faults remotely for free.

  • Technical Details

    You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.

  • This field is for validation purposes and should be left unchanged.
NO DATA NO FEE & Free Assessments are on a case by case basis. Return courier and donor costs are chargeable.
FREE No Obligation Data Recovery Consultation Request
Corrupted Data? Speak to our expert team on 0800 999 3282 or click here for help!

About our Company

Affordable data recovery services
R3 Data Recovery Services are designed to meet the needs of businesses and home users requiring a fixed cost, highly successful data recovery solution.

R3 Data Recovery is rated (4.6) by 294 customer reviews on Reviews.co.uk

Quick Links

Latest NewsCareers at R3Area CoveragePrivacy NoticeCookies PolicyTerms & ConditionsTestimonials

Latest Tweets

Get In Touch

Security House, Windsor Street, Sheffield S4 7WB
0800 999 3282
[email protected]
Information Commissioner's Office Certificate
© 2004 – 2019 · R3 Data Recovery Ltd · Company No.05033569 · VAT No. GB119444414